Migration Solutions Architect and Program Manager, Director level

salesforce.com, inc.; California, San Francisco (MO, CA); On-site; USD 80,000 - 130,000; Full time

Job summary

An innovative company is seeking a Migration Solutions Architect and Program Manager to drive transformation projects for nonprofit stakeholders. This role focuses on understanding customer migration journeys, creating effective migration strategies, and leading cross-functional teams to deliver impactful solutions. You will play a crucial role in ensuring smooth transitions to the Nonprofit Cloud, leveraging your skills in product management and agile development. Join a compassionate team dedicated to making a difference in the nonprofit sector and help shape the future of business with data-driven solutions.

Qualifications

• 5+ years in product management with a focus on scalable products.
• Exceptional communication skills for both technical and non-technical audiences.

Responsibilities

• Engage with stakeholders to gather migration requirements.
• Develop migration strategies based on stakeholder needs.
• Lead diverse teams to deliver migration solutions.

Skills

Product Management

Stakeholder Communication

Agile Development

Data Migration

Customer Feedback Integration

Education

Bachelor's degree in Product Management or related fields

Tools

Salesforce Technologies

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. We help companies across industries connect with customers in innovative ways and empower our employees to grow and make a difference. If you believe in business as a platform for positive change, you're in the right place.

Title: Migration Solution Architect and Program Manager (Nonprofit Cloud)

We seek an experienced Migration Solutions Architect and Program Manager to collaborate with nonprofit stakeholders, understand their needs, and develop migration programs and tools for their transformation projects. This role involves navigating architectural differences between the Nonprofit Cloud and NPSP, prioritizing stakeholder needs.

Your Impact:

As a Migration Solutions Architect and Program Manager, your key responsibilities include:

1. Engaging with community, partners, and stakeholders to gather migration requirements.
2. Creating migration strategies and feature designs based on stakeholder needs.
3. Translating requirements into epics and user stories with cross-functional teams.
4. Developing a product roadmap for migration tools, informed by feedback.
5. Leading release planning and stakeholder communication.
6. Managing the product lifecycle and iterating based on feedback.
7. Communicating trade-offs between scope and schedule.
8. Explaining data models and migration concepts to stakeholders.
9. Synthesizing feedback to guide product decisions.
10. Understanding customer migration journeys and assessing solution impacts.
11. Collaborating with marketing and customer success to craft messaging.
12. Leading diverse teams to deliver migration solutions.
13. Overseeing testing, communications, sales enablement, and outreach activities related to migration.

Minimum Qualifications:

• Bachelor's degree or equivalent in Product Management or related fields.
• 5+ years of experience in product management or development, with a focus on scalable products and customer feedback.
• Experience with agile development and stakeholder input integration.
• Proven ability to transform customer needs into product vision and detailed requirements, especially in data migration contexts.
• Exceptional communication skills for technical and non-technical audiences.

Preferred Qualifications:

• Experience with Salesforce technologies, especially NPSP and Nonprofit Cloud, and their data models.
• Experience working with nonprofit organizations and understanding their stakeholder ecosystems.
• Strong public speaking skills for presentations and demos.

Our Teammates Are:

• Customer-centric and compassionate about nonprofit challenges.
• Curious, entrepreneurial, and analytical.
• Effective communicators and collaborative team players.
• Flexible and detail-oriented, committed to stakeholder success.

This role is vital to our social impact team, ensuring smooth transitions from NPSP to Nonprofit Cloud for our customers and their stakeholders.

Accommodations

If you need assistance due to a disability, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer committed to diversity and inclusion. We evaluate all candidates based on merit, without regard to legally protected characteristics. We promote a workplace free from discrimination and ensure fair hiring and employment practices.