Senior Migration Subject Matter Expert (SME) – Google Workspace & Microsoft 365
Key Responsibilities
- Serve as the technical SME for Google Workspace and Microsoft 365 migration projects.
- Lead and support enterprise-scale migrations involving Gmail, Google Drive, Shared Drives, Google Calendar, Microsoft Exchange Online, OneDrive, SharePoint Online, Teams, and related services.
- Develop detailed migration strategies, plans, timelines, and technical approaches.
- Assess existing Google Workspace and Microsoft 365 environments, including users, groups, mailboxes, files, permissions, applications, and dependencies.
- Design and execute migration waves, pilot programs, testing, validation, and production cutovers.
- Perform migration readiness assessments and identify technical risks, dependencies, and potential blockers.
- Troubleshoot migration issues related to email, calendars, identities, permissions, data integrity, synchronization, and coexistence.
- Work with identity and security teams on Entra ID/Azure AD, Active Directory, SSO, MFA, federation, and identity synchronization requirements.
- Support coexistence strategies between Google Workspace and Microsoft 365 during transition periods.
- Develop migration runbooks, technical documentation, procedures, and knowledge-transfer materials.
- Monitor migration activities and provide status updates, issue tracking, and escalation support.
- Coordinate with vendors, third-party migration-tool providers, and internal technical teams.
- Ensure migration activities follow organizational security, compliance, and data-protection requirements.
- Provide technical guidance and mentorship to migration engineers and project team members.
- Participate in post-migration validation, remediation, and stabilization activities.
Required Skills & Experience
- 8+ years of experience in enterprise IT, messaging, collaboration platforms, or migration engineering.
- Strong hands-on experience with Google Workspace and Microsoft 365.
- Proven experience leading or supporting large-scale enterprise migrations.
- Strong knowledge of Gmail, Google Drive, Shared Drives, Google Calendar, Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.
- Experience with mailbox, file, calendar, collaboration, and identity migrations.
- Strong understanding of Active Directory and Microsoft Entra ID (Azure AD).
- Experience with SSO, MFA, federation, identity synchronization, and authentication technologies.
- Experience with migration planning, discovery, pilot testing, cutover, validation, and post-migration support.
- Strong troubleshooting and problem-solving skills.
- Ability to create technical documentation, migration runbooks, and architecture/design documentation.
- Excellent communication and stakeholder-management skills.
Preferred Qualifications
- Experience with migration tools such as BitTitan MigrationWiz, Quest, CloudM, Cloudiway, or similar enterprise migration platforms.
- Experience with PowerShell and automation/scripting.
- Knowledge of Microsoft 365 administration and security.
- Experience with Google Admin Console and Google Workspace administration.
- Familiarity with Microsoft Purview, retention, eDiscovery, and compliance requirements.
- Experience with enterprise change management and large-scale technology transformation programs.
- Relevant Microsoft or Google certifications are a plus.
Skills: sme,security,google workspace,online,google,teams,microsoft,collaboration,workspace,enterprise