Technical consultant

Milestone Career Planner; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Milestone Career Planner is seeking an IT administrator to manage Microsoft 365 and Google Workspace environments for a mid-size organization in Kentucky. You will oversee user provisioning, security settings, and migration projects while coordinating with other IT teams.

The role emphasizes automation with PowerShell, device management via Intune, and defender administration, plus providing end-user support and training to keep collaboration tools running smoothly.

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field.
• 2+ years proven experience in M365 and Google Workspace administration, with hands‑on expertise in email migration projects.
• Strong knowledge of identity and access management (Active Directory, Azure AD, Google Admin Console).
• Working experience with endpoint management (Intune or similar), and Microsoft Defender.
• PowerShell scripting and automation skills.
• Excellent troubleshooting, communication, and customer service skills.

Responsibilities

• Configure, manage, and optimize M365 services (Exchange Online, SharePoint, Teams, OneDrive, Power Platform).
• Oversee Google Workspace environment – Gmail, Drive, Calendar, Meet; manage security policies and access permissions.
• Lead and execute email migrations across platforms; ensure data integrity and coordination with stakeholders.
• Administer device enrollments and security policies using Microsoft Intune.
• Configure, monitor, and maintain Microsoft Defender for endpoints and email security.
• Provide end-user support across collaboration tools; deliver training and documentation.

Skills

M365 admin

Google Workspace admin

IAM

Intune

Microsoft Defender

PowerShell

Troubleshooting

Communication

Customer service

Education

Bachelor’s degree in IT/CS or related field

Tools

Intune

Microsoft Defender

Azure AD

Google Admin Console

PowerShell

Job description

Microsoft 365 Administration : Configure, manage, and optimize M365 services (Exchange Online, SharePoint, Teams, OneDrive, Power Platform) including user accounts, licenses, access control, and security settings. Oversee system integrations with other enterprise tools and manage automation/scripts such as PowerShell.

Google Workspace Administration : Oversee Google Workspace environment – Gmail, Drive, Calendar, Meet. Manage user accounts, organizational units, security policies, access permissions, and troubleshoot issues. Support compliance and data governance best practices.

Business Email Migrations : Lead and execute email migrations across platforms (e.g., Google Workspace to M365). Develop migration strategy, troubleshoot issues, ensure data integrity, and coordinate with stakeholders for seamless transition.

Endpoint Management (Intune) : Administer and manage device enrollments, security policies, and compliance using Microsoft Intune for mobile and desktop endpoints.

Microsoft Defender Administration : Configure, monitor, and maintain Microsoft Defender for endpoints and email security. Respond to security alerts and proactively improve security postures.

Support & Ticket Handling : Provide end-user support across collaboration tools (M365 and Google Workspace). Handle technical support tickets, diagnose and resolve issues, and deliver user training and documentation.

Required Skills & Experience

• Bachelor’s degree in IT, Computer Science, or related field.
• 2+ years proven experience in M365 and Google Workspace administration, with hands‑on expertise in email migration projects.
• Strong knowledge of identity and access management (Active Directory, Azure AD, Google Admin Console).
• Working experience with endpoint management (Intune or similar), and Microsoft Defender.
• PowerShell scripting and automation skills.
• Excellent troubleshooting, communication, and customer service skills.

Desired Qualifications

• Microsoft or Google Workspace certifications (e.g., Microsoft Certified: M365 Administrator, Google Workspace Administrator Associate).
• Experience in large‑scale email and data migrations.
• Ability to manage multiple tasks and work independently or in a team.

Soft Skills

• Strong analytical and problem‑solving abilities.
• Proactive and detail‑oriented work ethic.
• Capable of training and supporting non‑technical staff.