Migration Engineer

Apex Systems; Town of Florida, Northern (NY, KY); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Employee stock purchase program (ESPP)

Health Savings Account (HSA)

Job summary

Apex Systems' Everforth Apex is seeking a Migration Engineer to lead the WorkSpaces migration across the Windows platform. You will package and deliver apps via Intune, build images, automate per-user provisioning, and drive large-scale migrations for a global user base.

In this role you will coordinate pilot waves, onboarding, and production cutovers, while maintaining runbooks and trackers for the Project Manager. Remote US-based work is supported, with international site coordination.

Qualifications

• 4+ years of end-user computing or desktop engineering in an enterprise setting.
• Hands-on Microsoft Intune: packaging, deployment, profiles and policies.
• Experience provisioning virtual desktops at scale (WSP, AVirtual Desktop, Windows 365, Citrix).
• PowerShell scripting for provisioning and AWS CLI or SDK knowledge.
• Experience executing user migrations with scheduled cohorts and cutovers.
• Willing to work outside US business hours for international sites.

Responsibilities

• Package and deploy applications through Microsoft Intune (Win32/MSIX) and validate on Entra-joined Windows 11 images.
• Build and maintain Amazon WorkSpaces Personal images and automate per-user provisioning.
• Execute migration waves, cohort scheduling, and first-login support with hypercare.
• Run pilot and site-by-site provisioning for international sites during shifts.
• Lead onboarding and production cutover waves with per-site nightly limits.
• Maintain wave trackers and closeout documentation for the Project Manager.

Skills

End-user computing

Microsoft Intune

PowerShell

AWS CLI

WorkSpaces provisioning

Image management

Tools

Win32 / MSIX packaging

Azure Virtual Desktop

Windows 11 management

Entra-joined devices

Job description

Location: Miramar, Florida (Remote)

Role Overview

The Migration Engineer executes under the WorkSpaces SME across the full program. During the build phase, the role packages and delivers applications through Microsoft Intune, builds images and bundles, automates per-user provisioning for Amazon WorkSpaces Personal, and executes the developer and managed-services migration waves. Subsequently, the role transitions to become the contact center migration engineer, handling pilot execution, provisioning, onboarding, and production cutover waves for a large number of agents.

Key Responsibilities

• Package and deploy applications through Microsoft Intune (Win32 and MSIX), build configuration and compliance policies, and validate them on Entra-joined Windows 11 images for Amazon WorkSpaces Personal.
• Build and maintain Amazon WorkSpaces Personal images and bundles to set standards, and automate per-user provisioning, entitlement, and decommissioning with PowerShell and the AWS CLI or SDK.
• Execute developer and managed-services migration waves, including cohort scheduling, per-user provisioning, first-login support, and hypercare.
• Execute the contact center beta pilot and site-by-site provisioning-and-validation waves for international sites between shifts.
• Run the new-agent onboarding process through the operational freeze and the cutover-on-request procedure when invoked.
• Execute production cutover waves after the freeze lifts, with sites running in parallel within per-site nightly limits, including hypercare and exception handling.
• Maintain wave trackers, provisioning runbooks, and closeout documentation for the Project Manager.

Required Qualifications

• 4+ years of end-user computing or desktop engineering experience in an enterprise environment.
• Hands-on Microsoft Intune experience: application packaging and deployment (Win32, MSIX), configuration profiles, compliance policies, and Windows 11 Entra-joined device management.
• Hands-on experience provisioning virtual desktops at scale on Amazon WorkSpaces Personal, Azure Virtual Desktop, Windows 365, or Citrix, including image or bundle management.
• PowerShell scripting for provisioning and user-lifecycle automation, and a working knowledge of the AWS CLI or SDK.
• Experience executing user migration waves or large desktop deployments with scheduled cohorts, cutover checklists, and hypercare.
• Comfortable working scheduled windows outside US business hours to support international sites.

Preferred Qualifications

• Amazon WorkSpaces Applications / AppStream 2.0 exposure (stacks, user entitlements, session troubleshooting).
• FSLogix profile containers and Group Policy fundamentals.
• Citrix Virtual Apps and Desktops user-side experience, useful for coexistence and rollback during the waves.
• Experience in contact center or BPO environments with vendor-managed endpoints and strict change control.
• ServiceNow or similar ITSM tooling for cutover and incident tracking.

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.