Migration BA for Hospitality POS & Guest Services

Capgemini; Miami (FL); Presencial; USD 52.000 - 81.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental coverage

Vision coverage

Retirement benefits

Descripción de la vacante

Tundra Technical Solutions is recruiting a Business Analyst for a 1-year shipboard and shoreside role in Miami, on-site. The BA will own requirements, UAT testing, and SOX evidence, coordinating with Guest Services, Dining, and Operations.

You will facilitate workshops, track dependencies in Jira/Confluence/TestRail, and support deployments, training, and adoption across multiple stakeholder groups, with frequent international travel.

Formación

• 5+ years of BA, system implementation, or hospitality technology experience.
• Experience with UAT, defect management, Jira, Confluence and TestRail.
• Public speaking and ability to lead training/workshops for groups.
• Ability to travel internationally frequently, including onboard assignments.
• Experience managing multiple initiatives in fast-paced environments.

Responsabilidades

• Facilitate workshops to gather requirements for POS, Guest Services, and projects.
• Analyze impacts across dining, guest services, POS, and retail operations.
• Maintain traceability across requirements, user stories, tests, Jira, and SOX.
• Coordinate environment readiness, access management, and release planning.
• Plan and support UAT, testing across multiple workstreams.
• Support shipboard deployments and post-go-live activities.
• Develop training materials for restaurant managers and staff.

Conocimientos

Business Analysis

UAT testing

SOX compliance

Test management

Project management

Herramientas

JIRA

Confluence

TestRail

Descripción del empleo

Tundra Technical Solutions is recruiting a Business Analyst for a 1-year shipboard and shoreside role in Miami, on-site. The BA will own requirements, UAT testing, and SOX evidence, coordinating with Guest Services, Dining, and Operations.

You will facilitate workshops, track dependencies in Jira/Confluence/TestRail, and support deployments, training, and adoption across multiple stakeholder groups, with frequent international travel.