Middleware Engineer

Tekgence Inc; Springfield (MO); On-site; USD 80,000 - 120,000; Full time

Job summary

Tekgence Inc. is seeking an experienced IT Application Support professional for an onsite, long-term contract in Springfield, MO. The role focuses on maintaining e-commerce platforms, handling incidents, and ensuring smooth order processing and payments.

Strong Java skills and production operations experience are required. Candidates should be comfortable with Unix/Linux, SQL databases, and monitoring tools like AppDynamics, Dynatrace, or Nagios.

Qualifications

• Hands-on experience with WebSphere Commerce Suite 8.x or similar enterprise e-commerce platforms.
• Strong understanding of Core Java and application troubleshooting.
• Production support, incident management, root cause analysis, and SLA-based resolution.

Responsibilities

• Note: The HTML does not specify job responsibilities beyond must-have skills; if none are stated, provide an empty list.

Skills

Core Java

L2 Application Support

E-commerce Support

Linux/Unix

Performance & Cache

Batch Jobs & Data Integration

ITIL & Production Operations

DB2/Oracle/SQL Server

App Monitoring

Tools

WebSphere Commerce Suite (WCS)

AppDynamics

Dynatrace

Nagios

Job description

Location - Springfield , MO (Onsite role)

Duration - Long term Contract

Interview - Phone and Webex

Job Description

Must-Have Technical Skills

• WebSphere Commerce Suite (WCS): Hands-on experience with IBM WebSphere Commerce Suite 8.x or similar enterprise e-commerce platforms.
• Core Java: Strong understanding of Core Java and Java-based application troubleshooting.
• L2 Application Support: Production support, incident management, root cause analysis, troubleshooting, and SLA-based issue resolution.
• E-commerce Application Support: Order processing, payment gateway integration, shopping cart, checkout, session management, product catalog, and inventory synchronization.
• Database & SQL: Working knowledge of DB2, Oracle, SQL Server, SQL queries, database connectivity, and performance monitoring.
• Application Monitoring: Experience with AppDynamics, Dynatrace, Nagios, or similar APM monitoring tools.
• Linux/Unix: Knowledge of Linux/Unix commands, application log analysis, service restarts, and operational troubleshooting.
• Performance & Cache Management: Cache invalidation, application performance optimization, response-time monitoring, and throughput analysis.
• Batch Jobs & Data Integration: Scheduled job monitoring, WCS scheduler, batch processing, feed file processing, and ERP/OMS integration.
• ITIL & Production Operations: Incident, Problem, and Change Management, escalation procedures, vendor coordination, and 24x7 shift-based support.