Application Support Engineer

Tata Consultancy Services Limited; Springfield (MO); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support: Leaves

Insurance Options: Aut/Home Insurance

Certification & Training Reimbursement

Vacation, Time Off, Sick Leave & H

Legal & Financial Assistance: 401K,/

Job summary

Tata Consultancy Services Limited in Springfield, MO seeks an Engineer to provide technical support for e-commerce platforms. Responsibilities include incident response, performance monitoring, and application operations to ensure smooth transactions and system reliability.

The role requires hands-on experience with WCS or similar platforms, strong SQL and database skills, and familiarity with web and server technologies. On-site work in Springfield, MO is expected.

Qualifications

• 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms.
• Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills.
• Basic knowledge of Linux/Unix systems and command line operations.
• Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers).
• Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions.
• Knowledge of Java and AngularJS/ReactJS.

Responsibilities

• Incident Response & Troubleshooting
• Monitoring & Performance Management
• Application Operations
• Database Support & Integration
• Documentation & Knowledge Management

Skills

WebSphere Commerce

DB2

Oracle

SQL

Linux/Unix

HTTP/HTTPS

AppDynamics

Dynatrace

Java

AngularJS/ReactJS

Tools

DB2

Oracle

SQL Server

Job description

Must Have Technical/Functional Skills

• 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
• Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
• Basic knowledge of Linux/Unix systems and command line operations
• Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)
• Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
• Knowledge of Java and AngularJS/ReactJS

Application Support Experience

• Proven experience troubleshooting e-commerce application issues including but not limited to:
• Order processing and payment gateway failures
• Shopping cart and session management problems
• Product catalog and inventory synchronization issues
• Cache invalidation and performance optimization
• Experience with scheduled job monitoring and batch process management
• Knowledge of feed file processing and data integration workflows
• Understanding of multi-tier application architectures and component interactions

Roles & Responsibilities

• Incident Response & Troubleshooting
• Monitoring & Performance Management
• Application Operations
• Database Support & Integration
• Documentation & Knowledge Management

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Aut& Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-KR3

Salary Range-$100,000-$110,000 a year

Location: Springfield, MO

Function: TECHNOLOGY

Role: Engineer

ID: 436768

Skills: Oracle | SQL | Websphere Commerce Server

Salary Range: $100,000 - $110,000