Mid-Shift Patient Experience & Safety CNA

Riverside Healthcare; Kankakee (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Riverside Healthcare is seeking a CNA for the Mid-Shift Patient Experience & Safety Specialist role to help improve patient satisfaction and reduce falls through proactive rounding and bedside presence during peak hours.

The role emphasizes timely comfort measures, accurate documentation, and collaboration with RNs to support patient safety and dignity in a high‑volume inpatient setting.

Qualifications

• Strong communication, observation, and interpersonal skills.
• Ability to perform required physical tasks related to patient care.

Responsibilities

• Perform purposeful rounding at established intervals focusing on pain, position, personal needs, and possessions.
• Anticipate patient needs to reduce call light usage and improve responsiveness.
• Assist with activities of daily living and provide patient-centered care.
• Collaborate with RNs and the care team, communicate patient needs clearly.

Skills

Communication

Observation

Education

CNA certification

BLS certification

Job description

Riverside Healthcare is seeking a CNA for the Mid-Shift Patient Experience & Safety Specialist role to help improve patient satisfaction and reduce falls through proactive rounding and bedside presence during peak hours.

The role emphasizes timely comfort measures, accurate documentation, and collaboration with RNs to support patient safety and dignity in a high‑volume inpatient setting.