Mid-Shift Client Experience Specialist

REMPREX, Inc.; Lisle (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Vacation & Paid Holidays

Tuition Reimbursement

Employee Assistance Program

Life Insurance

Disability Insurance

Career Learning & Growth

Diverse & Inclusive Culture

Job summary

REMPREX, Inc. is seeking a Client Service Associate to handle customer transactions at REMPREX Headquarters in Lisle, IL. The role requires processing transactions across multiple platforms in a dynamic environment to meet client expectations.

The ideal candidate has a high school diploma, strong communication skills, and the ability to multitask while maintaining accuracy. The position involves long periods of sitting, travel as needed, and adherence to REMPREX policies and client rules.

Qualifications

• High School diploma or equivalent
• Ability to adapt to rapidly changing requests and workload
• Strong organization and attention to detail
• Excellent time management and multitasking abilities
• Strong verbal communication and collaboration with team and clients
• Ability to work with compassion and maintain professionalism
• Willingness to learn new tools and technologies
• Flexibility to extended hours and sitting for long periods

Responsibilities

• Provide service to clients using audio/video communication technology
• Process client transactions via any mode
• Maintain safety, security and compliance in the terminal
• Manage associate console duties with attention to detail
• Adapt to a fast-paced call center environment
• Learn and stay updated on REMPREX technologies
• Perform other duties as assigned

Skills

Communication

Multitasking

Attention to detail

Time management

Teamwork

Problem solving

Adaptability

Customer service

Education

Associate degree preferred

Tools

Microsoft Office

Job description

REMPREX, Inc. is seeking a Client Service Associate to handle customer transactions at REMPREX Headquarters in Lisle, IL. The role requires processing transactions across multiple platforms in a dynamic environment to meet client expectations.

The ideal candidate has a high school diploma, strong communication skills, and the ability to multitask while maintaining accuracy. The position involves long periods of sitting, travel as needed, and adherence to REMPREX policies and client rules.