Client Services Specialist — Mid-Shift

Remprex, LLC; Lisle (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Vacation & Paid Holidays

Tuition Reimbursement

Employee Referral Program

Employer-Paid Life Insurance

Employee Assistance Program

Career learning & growth opportunities

Job summary

REMPREX, LLC is seeking a Client Service Associate to perform customer transactions at REMPREX Headquarters in Lisle, IL. The role requires processing information from multiple platforms in a dynamic environment and making timely operating decisions to meet client expectations.

Responsibilities include handling client transactions, using REMPREX technology to improve throughput, and ensuring safety, security, and compliance within the terminal.

Qualifications

• High School diploma or equivalent required.
• Ability to adapt to rapidly changing customer requests and workload variances.
• Strong organization skills and high levels of professionalism.

Responsibilities

• Provide service to clients utilizing audio/video communication technology.
• Process client transactions via any mode necessary.
• Accurately and efficiently process transactions to maintain safety, security, and compliance within the Intermodal terminal.
• Pay close attention to detail while managing associate console duties.
• Adapt to constant change in a fast-paced call center environment.
• Quickly learn, adapt and stay abreast of existing and new technologies.
• Other duties and responsibilities as assigned.

Skills

Time management

Multi-tasking

Verbal communication

Team collaboration

Adaptability

Education

High School diploma

Associate degree preferred

Tools

Microsoft Office

Job description

REMPREX, LLC is seeking a Client Service Associate to perform customer transactions at REMPREX Headquarters in Lisle, IL. The role requires processing information from multiple platforms in a dynamic environment and making timely operating decisions to meet client expectations.

Responsibilities include handling client transactions, using REMPREX technology to improve throughput, and ensuring safety, security, and compliance within the terminal.