Mid-Market SDR: Outbound Prospecting & Pipeline Builder

American Express; Chicago (IL); On-site; USD 60,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Travel perks

Learning platform access

Inclusion groups

Job summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

This role drives growth in Amex GBT’s mid-market segment across North America, owning a territory of SME and mid-market accounts and partnering with sales counterparts to convert conversations into qualified pipeline at the

Qualifications

• Willingness to make multiple daily phone calls.
• Ability to work with ambiguity and prioritize independently.
• Strong partner to field teams and align with Account Executives.
• Confident on the phone, able to open conversations and move to next steps.

Responsibilities

• Own a defined portfolio of SME and mid-market accounts in North America.
• Build target lists, identify decision-makers, and execute outbound cadences.
• Conduct phone-first prospecting with multiple daily calls and multi-channel touches.
• Develop multi-touch cadences across channels to engage busy buyers.
• Manage pipeline buckets with callbacks, nurtures, and defined next steps.
• Partner with Account Executives on territory planning and warm handoffs.
• Navigate territory and tools with independent prioritization.

Skills

Phone outreach

Self-directed

Growth mindset

Handling objections

Prioritization

Collaboration with AE

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

This role drives growth in Amex GBT’s mid-market segment across North America, owning a territory of SME and mid-market accounts and partnering with sales counterparts to convert conversations into qualified pipeline at the