Mid-Market Account Executive, New Business (API/CPaaS)

Vonage; Northern (KY); Hybrid; USD 86,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Savings Plan

Life and AD&D Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Accounts

Health Savings Account

Employee Support Program

Tuition Reimbursement

Job summary

Vonage is seeking a Mid-Market Account Executive for New Business (API/CPaaS) in the United States. The role focuses on acquiring new digital/cloud software customers, driving value-based CPaaS solutions, and managing full sales cycles from pipeline to close in the AMER region.

You will collaborate with Sales, Pre-Sales, Legal, Eng, and CS to tailor solutions, deliver compelling client presentations, and forecast revenue with visibility across the pipeline.

Qualifications

• 5+ years in Mid-Market technology sales (SaaS/Cloud/API).
• Proven prospecting, cold calling, lead generation, networking.
• Strong executive relationship-building across business/tech teams.

Responsibilities

• Drive opportunities through full sales cycle from pipeline to close.
• Engage cross-functional teams for complex deals (Pre-Sales, Legal, Eng, CS).
• Lead presentations of CPaaS products to executives and staff.
• Provide accurate forecasts and maintain a robust pipeline.

Skills

Mid-Market sales

Prospecting

Executive relationships

Pre-Sales collaboration

Cloud/CPaaS experience

Mobile messaging

Job description

Mid-Market Account Executive, New Business (API/CPaaS)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferredscheduleandchannel— including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

This role is crucial for driving the growth and success of Vonage's API/CPaaSsolutions, particularly within the Mid-Market segment. As a Mid-Market Account Executive, you will play a pivotal role in building and cultivating new businessacquisition, focusing on high-growth digital and cloud software companies. Given Vonage's position as a leader in cloud communications, your work will directly contribute to helping innovative companies integrate communications into their customer experiences, setting them apart in their respective industries.

Your key responsibilities:

• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales / up-sell. This is a 100% hunter role
• Employ a value &solution orientedsalesmethodologywith a focus on customer engagement, authentication & end-user communication use-cases
• Build upon the growth & adoption of our communication & network APIs in the Mid-Market segment in the AMER region
• Own cross functional opportunity management fromPre-Salesthrough to working with Customer Success
• Drive a pipeline generation cadence to develop expansion opportunities and land new target accounts
• Lead compelling presentations of Vonage’sCPaaSproduct and vision to a broad range of audiences from c-level executives to individual contributorsleveragingVonage’s value-based salesmethodology
• Providetimelyandaccurateforecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Pre-Sales, Legal, Engineering, Security, Marketing, Product and Customer Success)

What you’ll bring:

Required:

• 5+years of experience in Mid-Market technology sales, SaaS, Cloud, or API based communications, with a proventrack recordof success.
• Demonstrated success in prospecting,identifyingnew customers through cold calling, leadgenerationand networking.
• Strong relationship-building skills with executives across business, marketing, and technology teams.
• Experience collaborating effectively withPreSalesConsultants.
• A proactive attitude, creativity, curiosity, and the ability to work both independently and collaboratively across the business.
• A solution-oriented sales approach that spans the full delivery lifecycle, with a focus on consistently growing andmaintaininga robust new business pipeline that meets and exceeds targets.
• Experience in mobile messaging/voice, cloud services, or mobile technology.
• Experience working closely with pre-sales teams to design innovativeCPaaSsolutions, especially for clients looking to migrate their communication infrastructure to the cloud and integrate APIs into their customer experience flows.

Where you will work:

We are open to considering fully remote candidateslocatedwithin the United States.

Sponsorship is not available. Legal authorization to work in the USA isrequired. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensationstructureand overall compensation would be based on 50/50 split.

Disclaimer: The posted rangerepresentsthe good faith salary for this role at the time of posting. Final compensation isdeterminedby factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity.

US Pay Transparency

$85,531 — $112,259 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice .

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

At Vonage, we celebrate diversity, as it is in the best interest of our employees, customers, and community to do so! Vonage is proud to be an equal opportunity workplace. We are committed to equal employment opportunity for all, including equivalent pay, and will not discriminate against an applicant or an employee based on gender/gender identity, race, color, ancestry/ethnicity, religion/conviction of belief, creed, national origin,sexualorientation, genetic information, age, citizenship, marital status, pregnancy, disability, military status, political beliefs, family status and any other category protected by applicable law. If you would like to see a copy of our EEO policy, orifyou have a disability or special need that requires accommodation, please let us know by emailing [e-mail] .