Enterprise Account Director, New Business (API/CPaaS)

Vonage; United States; Remote; USD 120,000 - 158,000; Full time

Benefits offered by this job

Bonus/Commission

Medical/Dental/Vision

401(k)

Life Insurance

Disability (STD/LTD)

FSA/HSA

EAP

Tuition Reimbursement

Job summary

Vonage is seeking an Enterprise Account Director for New Business (API/CPaaS) to hunter new logo opportunities across large multinational enterprises in the United States. You will partner with PreSales and engineering teams to design CPaaS solutions that fit client needs and drive revenue.

This remote US role requires 8+ years in enterprise software sales, a proven track record of building executive-level relationships, and the ability to forecast, plan, and close complex deals.

Qualifications

• Eight or more years of enterprise software sales experience.
• Strong knowledge of SMS, Voice, Video and CPaaS solutions in SaaS/PaaS models.
• Proven ability to build relationships with senior-level executives.
• Experience working with PreSales to design CPaaS solutions.
• Self-motivated with strong curiosity and collaboration skills.
• Track record of sustaining a high-velocity new business pipeline.
• Ability to forecast accurately and drive revenue growth.
• Experience with a regional or multinational enterprise sales strategy.

Responsibilities

• Territory management and revenue generation as a hunter.
• Develop and drive sales strategies; identify focus accounts.
• Create and present sales and revenue forecasts.
• Develop business plans to drive revenue and profits.
• Collaborate with sales, engineering and pre-sales to quote and close.
• Work with engineering to scope projects and coordinate cross-functional teams.
• Support transition to customer success post-implementation.

Skills

Enterprise sales

Messaging & CPaaS

Executive relationship building

PreSales collaboration

Self-motivation

Solution selling

CPaaS solutions

Strategic planning

Regional planning

Forecasting

Job description

Enterprise Account Director, New Business (API/CPaaS)

Work from Home - US

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As an Enterprise Account Director you’ll build new relationships (100% hunter role) with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators.

Your key responsibilities:

Territory Management and Revenue Generation

• Develop and drive sales strategies, discuss industry trends with strong focus on new logo opportunity creation and prospecting mindset. This is a 100% hunter role
• Analyze assigned account base to determine focus accounts for prospecting and creation of opportunities
• Create and present sales and revenue forecasts
• Develop and execute business development plans to drive revenue and profits.
• Collaborate across the sales organization to ensure timely and accurate quote provision and order processing.
• Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.
• Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

What you’ll bring:

Required:

• 8+ years of experience selling to large Multinational Enterprise companies
• Extensive knowledge of International Messaging (SMS, WABA ETC),Voice and Video products and solutions in SaaS or PaaS models
• Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.
• Previous experience partnering with a strong PreSales Consultant
• A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business
• Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a solid new business pipeline that will meet and aggressively exceed targets.
• Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.
• Permanently checking the best set of actions to deliver against the revenue plan.
• Contributing to and building the regional plan, with clear focus on quick execution.
• Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

Where you will work:

This is a remote position in the United States. Some travel to customers will be required.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

US Pay Transparency

$120,304 - $157,899 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice .

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Vonage’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person that was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.