Enterprise Account Director, New Business (API/CPaaS)

Vonage; Northern (KY); Hybrid; USD 120,000 - 158,000; Full time

Benefits offered by this job

Bonus/Commission

Medical/Dental/Vision

401(k)

Life/AD&D

STD

LTD

FSA

HSA

EAP

Tuition Reimbursement

Job summary

Vonage is seeking an Enterprise Account Director for New Business (API/CPaaS) to hunter new logos among multinational enterprises and fast-growing digital firms. You’ll lead territory strategy, forecast revenue, and partner with PreSales to design CPaaS solutions.

You’ll work remotely in the United States with travel to customers as needed. You’ll join a team focused on migrating customers to cloud-based communications, driving recurring revenue, and delivering exceptional client outcomes.

Qualifications

• 8+ years of experience selling to large multinational enterprises.
• Extensive knowledge of international messaging, voice and video in SaaS/PaaS models.
• Proven ability to build relationships with senior executives across business, marketing and tech.
• Experience partnering with a strong PreSales Consultant.
• Self-starter with creativity and collaboration skills.
• Ability to drive revenue with a full delivery lifecycle mindset.

Responsibilities

• Territory management and revenue generation as a hunter.
• Develop sales strategies and target new logo opportunities.
• Forecast and present sales and revenue projections.
• Create business development plans to drive revenue and profits.
• Collaborate across sales, engineering and implementation teams.
• Support post-implementation customer success transition.

Skills

Hunter mindset

Enterprise sales

CPaaS solutions

PreSales collaboration

Forecasting

Strategic planning

Cross-functional coordination

Territory management

Job description

Enterprise Account Director, New Business (API/CPaaS)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As an Enterprise Account Director you’ll build new relationships (100% hunter role) with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators.

Your key responsibilities:

Territory Management and Revenue Generation

• Develop and drive sales strategies, discuss industry trends with strong focus on new logo opportunity creation and prospecting mindset. This is a 100% hunter role
• Analyze assigned account base to determine focus accounts for prospecting and creation of opportunities
• Create and present sales and revenue forecasts
• Develop and execute business development plans to drive revenue and profits.
• Collaborate across the sales organization to ensure timely and accurate quote provision and order processing.
• Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.
• Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

What you’ll bring:

Required:

• 8+ years of experience selling to large Multinational Enterprise companies
• Extensive knowledge of International Messaging (SMS, WABA ETC),Voice and Video products and solutions in SaaS or PaaS models
• Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.
• Previous experience partnering with a strong PreSales Consultant
• A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business
• Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets.
• Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.
• Permanently checking the best set of actions to deliver against the revenue plan.
• Contributing to and building the regional plan, with clear focus on quick execution.
• Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

Where you will work:

This is a remote position in the United States. Some travel to customers will be required.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

• Company Bonus or Commission Structure (depending on the role)
• Medical, Dental, and Vision Coverage Options
• 401(k) Savings Plan
• Company-Paid Basic Life and AD&D Insurance
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Employee Support Program (EAP)
• Voluntary Supplemental Insurance
• Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB

US Pay Transparency

$120,304 — $157,899 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice .

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

At Vonage, we celebrate diversity, as it is in the best interest of our employees, customers, and community to do so! Vonage is proud to be an equal opportunity workplace. We are committed to equal employment opportunity for all, including equivalent pay, and will not discriminate against an applicant or an employee based on gender/gender identity, race, color, ancestry/ethnicity, religion/conviction of belief, creed, national origin,sexualorientation, genetic information, age, citizenship, marital status, pregnancy, disability, military status, political beliefs, family status and any other category protected by applicable law. If you would like to see a copy of our EEO policy, orifyou have a disability or special need that requires accommodation, please let us know by emailing [e-mail] .