Mid-Level User Management (2809)

PSI Pax, Inc.; California (MD); On-site; USD 50,000 - 72,500; Full time

Job summary

Join a leading company in IT services seeking a Mid-Level User Management Analyst for their California office. This role involves managing user access for Navy ERP systems and requires a strong background in user management, communication skills, and prior experience with Navy ERP processes. Candidates must possess a Bachelor's degree or significant Navy ERP experience and a Secret Clearance.

Qualifications

• At least six (6) years of professional experience with Navy ERP, or a Bachelor's degree and at least four (4) years of relevant experience.
• Must be proficient in Microsoft Office Suite.
• Familiarity with help desk systems is desirable.

Responsibilities

• Process Access Enforcer Requests for Navy ERP accounts.
• Assist end users with access-related issues.
• Support annual User Access Review activities.

Skills

Communication

Customer Service

Independence

Education

Bachelor's degree

Job description

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PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer’s mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer’s complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance efficiency through process improvement, and delivering quality services within cost and on schedule.

PSI Pax, Inc. has an exciting opportunity for a Mid-Level User Management Analyst to join our team in support of our client in California, MD and remote/Telework.

Duties & Responsibilities:

Specific tasks include the following support for the MSC Navy ERP Business Office (MEBO) User Management Team:

• Process Access Enforcer Requests (AERs) for end users to create, reactivate, and change Navy ERP accounts.
• Assist end users with access related issues.
• Effectively communicate with users and supervisors on the status of requests.
• Support Governance, Risk and Compliance (GRC), Access Enforcer Request (AER) with Government Security Manager (GSM) or Facilities Security Officer (FSO) approvals.
• Support Navy ERP role-mapping activities at MSC and within the MEBO.
• Support end user role sustainment activities such as providing supervisors of end users the necessary tools, procedures, and forms so their personnel may be granted access to applicable end user roles that are necessary to execute business transactions within the Navy ERP production environment.
• Provide assistance with separation of duties (SOD) activities.
• Support annual User Access Review (UAR).
• Generate reports on end user roles.
  
  

Qualifications:

• Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information. A FINAL Secret adjudicated clearance is required to start.
• At least six (6) years of professional experience with Navy ERP, or A Bachelor’s degree, and at least four (4) years of relevant experience with Navy ERP.
• Familiarity with help desk systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.
• Must be proficient in Microsoft Office Suite.
• Must work well independently; have the ability to interface with customers in senior/executive level positions.
• Must have strong written and verbal communication skills and must provide customer service both internally and externally.
  
  

Education Requirements:

• A Bachelor’s degree, and at least four (4) years of relevant experience with Navy ERP.
• A High School Diploma, and at least six (6) years of professional experience with Navy ERP.
  
  

PSI Pax is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

PSI Pax, Inc. is an E-Verify Participant

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Financial Services, IT Services and IT Consulting, and Armed Forces

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