Mid-Level Service Desk Technician – DoD TS/SCI Clearance
Occam Solutions, Inc
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Job summary
Occam Solutions, Inc seeks a Mid Level Service Desk Technician at AF B MacDill in Tampa, FL. You will serve as the first contact for desktop/laptop/mobile problems across a 70,000+ user enterprise, resolving issues and supporting Windows environments, Office, and related apps.
Requires DoD IAT Level I certification and TS/SCI eligibility; rotating shift including nights and weekends. Strong communication is essential; experience with Remedy, Dameware, RDP, Terminal Services, and Active Directory
Qualifications
Responsibilities
Job description
Occam Solutions, Inc seeks a Mid Level Service Desk Technician at AF B MacDill in Tampa, FL. You will serve as the first contact for desktop/laptop/mobile problems across a 70,000+ user enterprise, resolving issues and supporting Windows environments, Office, and related apps.
Requires DoD IAT Level I certification and TS/SCI eligibility; rotating shift including nights and weekends. Strong communication is essential; experience with Remedy, Dameware, RDP, Terminal Services, and Active Directory
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