Mid-Level Giving Officer

United Way of North Central New Mexico; Albuquerque (NM); Hybrid; USD 58,000 - 67,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan

Tuition reimbursement

Volunteer time off

Job summary

United Way of North Central New Mexico (UWNCNM) seeks a Mid-Level Giving Officer–Corporate Relations to cultivate and steward mid-level and individual donors linked to workplace campaigns. You will work with Corporate Relations Officers to strengthen results, deepen donor engagement, and grow support beyond the annual campaign cycle.

The role manages a portfolio of donors, develops engagement plans, and coordinates follow-up and reporting with Investor Relations and fundraising teams.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum of one year of fundraising, sales, or nonprofit sector experience, or two+ years in direct fundraising.
• Experience cultivating, stewarding, or communicating with donors, volunteers, corporate campaign contacts, business partners, or community stakeholders.
• Strong interpersonal, written, and verbal communication skills.
• Ability to manage donor portfolios, track follow-up activity, maintain accurate records, and use data for retention, renewal, and upgrades.
• Ability to work independently and collaboratively, prioritize tasks, meet deadlines, and adapt to evolving needs.
• Must maintain confidentiality in handling donor, campaign, organizational, and other sensitive information.
• Proficient use of donor management software, CRM platforms, and Microsoft Office Suite.
• Complete accurate and timely data entry.
• Understanding and practical experience with AI, including data analysis and AI-driven decision making.

Responsibilities

• Maintain donor portfolios and engage mid-level donors.
• Develop engagement and stewardship strategies focused on retention, renewal, and upgrades.
• Conduct donor visits, meetings, and personalized follow-up communications.
• Collaborate with Investor Relations and Corporate Relations Officers on strategy.
• Coordinate donor communications and appreciation activities.
• Represent UWNCNM at donor and community events.
• Maintain accurate CRM records of donor interactions and giving history.

Skills

Fundraising

Donor relations

CRM

Communication

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

I n order to apply must be a resident of New Mexico and live in or near the Albuquerque area

ORGANIZATION:
Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties: Bernalillo, Sandoval, Santa Fe, Torrance, and Valencia.Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.

UWNCNM brings together donors, businesses, nonprofits, government, and others to create better solutions to our community’s challenges.Our programs and donor dollars ensure that individuals and families in central New Mexico have the opportunity to achieve their potential through education, that they are healthy and safe, financially stable and live life with dignity.

In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:

• We valuethe visible and invisible qualities that make you who you are.
• We welcomethat every person brings a unique perspective and experience to advanceour mission and progress our fight for the health, education, and financial stability of every person in every community.
• We believethat each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.
• We striveto include diversity, equity, and inclusion practices at the center of our dailywork.

We committo using these practices for our business and our communities.

• Translate business participation into both mission impact and revenue opportunity.

Position Summary

Mid-Level Giving Officer– Corporate Relationswith a specialized focus on cultivating, stewarding, and growing mid-level and individual giving through workplace campaigns. This position works alongside the other Corporate Relations Officers to strengthen workplace campaign results, deepen donor engagement, and help ensure that individual donors connected to corporate campaignsremainengaged with UWNCNM’s mission beyond the annual campaign cycle.

This positionis responsible formanaging an assigned portfolio of mid-level and individual donors connected to workplace campaigns, developing donor engagement and stewardship strategies, supporting campaign fundraising efforts, andidentifyingopportunities for donor retention, renewal, and upgrades. The role partners closely with Corporate Relations Officers and the broader Investor Relations team on workplace campaign strategy, donor follow-up, pledge analysis, reporting, recognition, stewardship, and portfolio management.

TheMid-Level Giving Officer– Corporate Relationsalso supports individual giving initiatives that strengthen workplace campaign participation, donor retention, and long-term donor growth.

Key Responsibilities

Manage an assigned portfolio of mid-level and individual donors connected to workplace campaigns by:

• Cultivating relationships with mid-level donors contributing between $500 and $2,500 annually to directly support the work of UWNCNM.
• Developing individualized engagement and stewardship strategies focused on donor retention, renewal, and upgrades.
• Conducting stewardship meetings, donor visits, calls, and personalized follow-up communications.
• Building relationships with individual donors within workplace campaigns, so donor engagement continues beyond the campaign cycle.
• Increasing donor retention andidentifyingopportunities to grow donor giving.
• Identifyingleadership giving prospects and other upgrade opportunities.
• Referringmajorgifts, planned giving, and other donor opportunities to theappropriate InvestorRelations staff.
• MaintainingaccurateandtimelyCRM documentation of donor interactions, interests, giving history, follow-up activity, and next steps.
• Supporting donor engagement plans in coordination with Corporate Relations Officers and the broader Investor Relations team.
• Coordinating and conducting personalized donor communications and appreciation activities as part of broader stewardship efforts, including calls, emails, handwritten notes, and other donor touches.

Campaign Stewardship & Corporate RelationsCampaignSupport

Work alongside the Corporate Relations Officers to support workplace campaign strategy, donor engagement, and campaign results by:

• Supporting assigned workplace campaign portfolios through donor engagementand stewardship,and follow-up.
• Preparing campaign reports, pledge reports, participation summaries, donoranalyticsand other information needed to support workplace campaign strategy.
• Coordinating donor acknowledgment letters and personalized appreciation efforts.
• Assistingwithleadershipdonorand individual donor follow-up during and after campaign season.
• Supporting campaign wrap-up and post-campaignstewardship andfollow-up.
• Helpingidentifydonor retention, renewal, and upgrade opportunities within workplace campaigns.
• Coordinating thank-you communications and recognition activities for campaign volunteers, andmid-level, individualandleadership donors.
• Collaborating oncampaign strategies that increase donor retention,donor participation, and individual giving within workplace campaigns.
• Strengthening the donor experience by managing mid-level and individual donor relationships within workplace campaigns while coordinating with Corporate Relations Officers on corporate partner strategy, executive relationships, and overall campaign growth.

DonorStewardship:Recognition and Appreciation

Support donor recognition and appreciation activities in coordination with the Investor Relations team, including:

• Donor appreciation and thank-you communications.
• Welcome communications and continued donor journeys.
• Anniversary andmilestone givingrecognition.
• Handwritten notes, thank-you calls, and other personalized stewardship touches.
• Stewardship events and recognition campaigns.
• Personalized donor experiences connected to workplace campaign donors, leadership donors, assigned donor groups, and other assigned donor segments.

Account and Donor Data Management

• Maintain detailed,accuraterecords of corporate partner interactions,assigned donor interactions, workplace campaign donor activity, stewardship actions, and follow-up steps.
• Collaborate with theFinance/Pledge Processing Team to ensuretimelyandaccuratedonor data management.
• Supportthe teamwith campaign-related data, donor lists, pledge information, and stewardship tracking.

Community Engagement

• Represent UWNCNM atdonor, campaign, community, specialand otherevents as assigned.
• Foster strong community relationships.
• Support county-specific campaigns and special initiatives,by tailoring donor engagement and stewardship efforts to regional needs.
• Participate in planning and execution ofUWNCNMspecial and high-impact events and initiativesincludingMosaic, Day of Caring,donorgroups,and other assigned events.
• Assistwith donor engagement events and support identification, solicitation, and stewardship of event sponsorship gifts in coordination with Investor Relations staff.

Donor Group Leadership & Engagement

• Serve as the primary staff liaison for assigned donor groups, fostering strong relationships with volunteer leaders, members, and prospective participants.
• Collaborate with donor group councils and leadership teams to develop and execute annual engagement, recruitment, stewardship, and growth strategies.
• Recruit, onboarding, and support donor group members and volunteers while promoting meaningful opportunities for philanthropy, advocacy, and community involvement.
• Coordinate and support donor group meetings, networking events, volunteer projects, educational programs, and mission-focused engagement activities.
• Develop and implement communication and outreach efforts that increase participation, visibility, and connection to UWNCNM's mission and impact.
• Recognize and steward donor group members and volunteers through ongoing relationship management and appreciation activities.
• Maintainaccuraterecords of donor group engagement, participation, volunteer involvement, and stewardship activities within donor management systems.
• Collaborate with cross-functional teams to integrate donor group activities into UWNCNM fundraising campaigns,special events, volunteer initiatives, and community impact efforts.
• Support the growth and sustainability of assigned donor groups byidentifyingopportunities to increase membership, leadership development, volunteer engagement, and philanthropic investment.

General Duties

• Attend(physical presence)staff meetings,trainingsand other meetings asrequiredor assigned.
• Participate actively in fund-raising initiatives and cross-functional projects to support our organizational goals,missionand initiatives.
• Performs and completes other duties, initiatives and specialprojects asassigned.

Core Competencies

• Accountability:Take ownership of goals, collaborate effectively, and deliver exceptional results whilemaintainingconsistent communication with your supervisor to ensure targets are met efficiently and on time.
• Relationship Building:Cultivate strong cross-functional team collaboration and build meaningful external community partnerships to foster trust and rapport with diverse stakeholders.
• Effective Communication and Reporting: Provide clear, engaging presentations and maintain accurate tracking of account reports.
• Innovation: Drive process enhancements byidentifyingopportunities for improvement and implementing creative, impactful solutions.
• Teamwork: Embrace a unified approach, recognizing that collective success relies on mutual support and collaboration—when one succeeds, we all succeed; when one falters, we all rise to address the challenge together

Requirements [Education, Experience, Skills & Abilities]:

• Bachelor’s degree or equivalent experience.
• Minimum of one year of experience in fundraising, sales, or the nonprofit sector, or two or more years of direct fundraising experience.
• Experience cultivating, stewarding, or communicating with donors, volunteers, corporate campaign contacts, business partners, or community stakeholders.
• Possess strong interpersonal, written, and verbal communication skills to effectively engage individual donors, workplace campaign contacts, corporate partners, volunteers, and internal team members in a professional and mission-centered manner.
• Ability to manage donor portfolios, track follow-up activity,maintainaccuraterecords, and use data to support retention, renewal, and upgrade strategies.
• Ability to work independently and collaboratively, prioritize tasks, meet deadlines, and adapt to emerging needs.
• Ability tomaintainconfidentiality when handlingdonor,campaign,organizational, and other sensitive information.
• Proficiently use technology, including multiple videoconferencing platforms, donor management software, CRM platforms, and Microsoft Office Suite.
• Completeaccurateandtimelydata entry.
• Demonstrate a comprehensive understanding and practical experience with AI, including data analysis,AI drivendecision making, and the application of AI tools to enhance operational efficiency and innovation.

Physical Requirements, Work Conditions, andDexterity:

United Way of North Central New Mexico is a hybrid workplace.The schedule combines remote work on Wednesdays and Fridays with required in-person office attendance at UWNCNM’s office building on Tuesdays and Thursdays.Due to business needs, employees may occasionallybe requiredto work in-office on days other than the designated in-office days. The hybrid work schedule is subject to change and may bemodifiedto require 100% in-office work at any time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is primarily performed in a standard office environment and requires long periods of sitting at a desk and using a computer to accomplish jobduties, andrequires occasional standing; lifting/moving up to 20 lbs. unassisted and up to 40 lbs. with assistance; viewing computer monitors; and operating a computer at a proficient speed.
• Regular attendance isrequiredin this positionwith occasional early mornings, evenings, and weekends, including but not limited to attending a variety of meetings and events at UWNCNM and in the community.
• Must have access to reliable internet access when working remotely on non-required in-office days.
• Ondesignatedin-office days, the employee must be able to perform job duties within a cubicle office setting, whilemaintainingfocus and productivity amid typical office sounds, including conversations and varying levels of ambient noise.
• Must have the flexibility to adapt schedule to meet evolving businessneedsas necessary.
• Mustpossessa valid New Mexico driver’s license and have daily access to a dependable, enclosed motor vehicle with current auto insurance in your own nameor with you named on the policy.The vehicle must be available for use to be physically present for in-office workdays and to attend offsite events, meetings, and other work activities.
• Ability to travel to work in a variety of locations throughout north central New Mexico.
• Must be able to perform the essential functions of the job, with or without reasonable accommodation.

EQUIPMENT USED:

• PC and standard office equipment including but not limited to telephone, computer, copy machine, printer, scanner, and related equipment.

Location

Must be a New Mexico resident and able to commute to the UWNCNM office building in Albuquerque, NM ondesignatedin-office workdays.

Salary and Benefits:

• Salary Range: $58,000 - $67,000 salary per year, based on experience, salaried, exempt, minimum 32 hours perweekFTE (Full-TimeEmployee).
• Benefits:Full-time employees (FTE) are eligible for health, dental, vision, life, and long-term disability insurance, a 403b retirement plan, flexible spending account, EAP, voluntaryinsurance programs.We offer a tuition reimbursement plan, volunteer time off, and generous leave time.Part-time employees may be eligible for some of these benefits.

UWNCNM supports the Americans with Disabilities Act (ADA).Please tell us if you need accommodation to perform the job's essential functions.All requirements are subject topossible modificationtoreasonably accommodateindividuals with disabilities.

United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexualorientation, national origin, genetics, disability, age, or veteran status.We welcome applicants with disabilities and