MICU Unit Secretary

RIH Rhode Island Hospital; United States; On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Night shift

Union representation

Job summary

RIH Rhode Island Hospital in Providence, RI is seeking a Unit Secretary to coordinate patient flow and clerical tasks on the night shift, supporting the health care team under the Clinical Manager. You will manage charts, enter orders, handle paging, and maintain accurate records.

Requirements include a high school diploma or GED, strong interpersonal skills, ability to multi-task, basic computer skills, and familiarity with medical terminology.

Qualifications

• High school diploma or GED required.
• Excellent interpersonal communication and ability to multitask.
• Basic computer skills and knowledge of medical terminology preferred.
• Ability to read, write legibly and speak English.

Responsibilities

• Coordinate patient flow and information on the unit per hospital policies.
• Enter and verify orders in hospital computer systems.
• Assist with chart assembly for admission and discharge.
• Answer phones and notify appropriate staff.
• Transcribe doctors' orders and fax as needed.

Skills

Interpersonal communication

Multi-tasking

Basic computer skills

Medical terminology knowledge

Education

High school diploma or GED

Tools

Patient Links

Nurse Links

Bed Board

MAK MAR

Carevue

Job description

Summary

Coordinates the flow of patient activity and information on the unit/clinic, based on currently approved policies and procedures recognized by the Hospital. Functions as a member of the Health Care Team under the direction of the Clinical Manager or designee to perform a variety of clerical duties. The Unit Secretary is responsible for good interpersonal and clerical skills, which promote quality patient care. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence, as these values guide our everyday actions with patients, customers, and one another.

Responsibilities

• Exhibits appropriate use of medical terms and abbreviations.
• Works as a member of the team to identify cost-saving measures in unit/clinic operations and patient care delivery, solve work process problems, and create new work methods.
• Organizes and prioritizes workload based on patient and unit/clinic needs.
• Assembles charts for admission and disassembles charts for discharge according to hospital guidelines.
• Files reports in charts accurately and maintains medical records.
• Answers phones and intercoms using proper phone and intercom etiquette and notifies appropriate staff.
• Utilizes hospital computer systems accurately to enter orders, verify orders, retrieve data, and generate reports.
• Reports computer and equipment malfunctions to the help desk.
• Accurately uses all computer systems, including Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue, and/or any new systems necessary to carry out the Unit Secretary role.
• Enters verbal orders from physicians in the computer system within the limits of the Unit Secretary role, including: Dietary orders Lab orders Radiology orders (restricted to diagnostic x-rays only) Admit status orders Transfer orders Change of doctor and hospital service orders
• Enters verbal orders from nursing restricted to those orders based on a protocol or covered by a previously entered physician’s order.
• Transcribes doctors’ handwritten orders.
• Faxes orders to pharmacy for medication entry and enters all other orders into appropriate departments.
• Transcribes handwritten chemotherapy orders according to hospital protocol.
• Arranges for necessary equipment delivery as needed.
• Follows up on diagnostic tests ordered and documents booking in the computer under “Date/Time Scheduled Tests,” including any required preparations, holds trays, or makes patients NPO accordingly.
• Orders stationery and office supplies as appropriate.
• Maintains and stocks the A–Z file.
• Faxes completed “Authorization for Use of Protected Health Information” forms to other healthcare providers, receives faxed information, and files it in the patient’s record.
• Faxes other forms as needed.
• Takes responsibility for educational updates by attending education sessions and accessing the “Patient Services” website.
• Meets and maintains competencies measured by annual mandatory competency checks and mandatory/safety education.
• Reports unsafe situations to the Professional Nurse or Clinical Manager.
• Promotes safety on the unit.
• Adheres to established RIH/unit standards, policies, and procedures, including:
  • Absenteeism
  • Tardiness
  • Badging
  • Mandatory education
  • Fire safety
  • General safety
  • Infection control and credentialing
  • HIPAA Confidentiality guidelines
• Pages physicians and others via the hospital paging system, computer alpha paging, and the hospital emergency operator to page codes.
• Arranges follow-up appointments and documents them on the patient’s Continuity of Care form.
• Coordinates Continuity of Care form copies accordingly.
• Faxes forms to Home Care Services when indicated.
• Files copies in the medical record.
• Prints copies from “Life Links” if necessary.
• Obtains copies of medical records as indicated.
• Performs all aspects of the Unit Secretary role accurately, including but not limited to: Patient type codes Discharge disposition codes Observation and inpatient status Patient services charges Calling consults when indicated Updating dietary rounds reports Understands and is able to perform appropriate Information Systems (I.S.) downtime procedures.
• Performs other duties as assigned.

Minimum Qualifications

Basic knowledge High school graduate or General Equivalency Diploma (GED). Effective interpersonal communication skills. Able to multi-task in order to perform a variety of complex clerical duties. Basic computer skills required. Basic knowledge of medical terminology preferred. Ability to read, write legibly, and speak English. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.

Experience

Preferred.

Work Environment and Physical Requirements

Exposed to a normal patient care environment with frequent standing, walking, and sitting.

Supervisory Responsibility

None.

Pay Range

Pay Range: $21.09-$22.04

Location

Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

Work Type: 2300-0730, every other weekend, every other holiday

Work Shift

Work Shift: Night

Driving Required

Driving Required: No

Union

Union: International Brotherhood Teamsters

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families.

Join us and help build a healthier future for our patients - and for yourself.

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