Office Clerk

TMH The Miriam Hospital; United States; On-site; USD 25,000 - 36,000; Part time

Job summary

The Miriam Hospital in Providence, RI, is seeking a part-time clerical assistant to support admissions, record retrieval and filing, while maintaining patient confidentiality. You will assist patients and staff via telephone, handle data entry, and manage calendar tasks.

The role requires a high school level of knowledge, 3 months office experience, and familiarity with medical terminology. Work schedule is Monday to Friday, 12-4pm, on-site with a pay range of $18.00 to $25.82 per hour.

Qualifications

• High school equivalent required; keyboard and data entry skills required.
• Medical terminology knowledge preferred.
• 3 months of on-the-job office experience.

Responsibilities

• Assist patients, visitors and other customers in person or via the telephone system.
• May perform data entry for admissions, discharges and transfers according to procedures.
• Type correspondence or documents to support department needs.
• Provide telephone support for department areas as required.
• Take and relay messages and give limited factual information.
• Operate a single or multi-line telephone system.
• Answer routine questions and refer others as appropriate.
• File records in the correct location.
• Book patient appointments or maintain supervisor calendar.
• Assist clerical staff to avoid backlogs and perform related duties.

Skills

Data entry

Keyboarding

Medical terminology

Education

High school diploma or equivalent

Job description

SUMMARY: Under the supervision of the Manager/Supervisor, performs a variety of clerical, data entry, record retrieval and filing duties in support of assigned department. Maintains patient confidentiality at all times. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Assists patients, visitors and other customers in person or via the telephone system.
• May perform data entry regarding admissions, discharges and transfers according to established procedures.
• May type correspondence or other documents to support department needs.
• Provide telephone support for department areas area when required.
• Take and relay messages and give limited factual information.
• May operate a single or multi-line telephone.
• Answer telephone responding to routine questions and requests, referring other requests to appropriate personnel or record message.
• File all records in the appropriate location.
• Book appointments for patients or maintain supervisor calendar.
• Assist department clerical staff in various duties to avoid backlogs.
• Perform other related clerical duties as assigned.

MINIMUM QUALIFICATIONS

• Basic Knowledge: Equivalent to completion of high school. Keyboard and data entry knowledge required. Knowledge of medical terminology preferred.
• Experience: Three months of on the job experience in the office environment.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

Patient care environment; hazards are minimized by adherence to established safety precautions.

Pay Range: $18.00-$25.82

EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location: The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type: M-F 12-4pm

Work Shift: Day

Daily Hours: 4 hours

Driving Required: No

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission