Microsoft Systems Application Administrator

Swoon; Atlanta (GA); Remote; USD 33,062 - 35,817; Full time

Job summary

A leading technology solutions firm is actively seeking a Microsoft Systems Application Administrator for a remote opportunity in Georgia or other specified states. The role involves translating business requirements into modern software solutions, providing application support, and leveraging AI technology. Candidates should have at least 2 years of application support experience, familiarity with Azure services, and a relevant bachelor's degree. This position is a contract-to-hire role with an hourly rate of $24 - $26.

Qualifications

• 2+ years of experience in application support, troubleshooting, and incident resolution.
• Hands-on experience supporting Azure PaaS services.
• Strong technical foundation across infrastructure and application support.

Responsibilities

• Translate business requirements into software solutions.
• Provide Tier 1 and Tier 2 enterprise application support.
• Collaborate with IT teams and stakeholders.

Skills

Application Support

Troubleshooting

Incident Resolution

System Monitoring

Cross-functional Collaboration

Education

Bachelor's degree in Computer Science or related field

Tools

Windows Server

Azure PaaS

Microsoft Power Platform

SharePoint Online

Job description

Swoon is actively seeking a Microsoft Systems Application Administrator to join the team!

What will your day-to-day look like?

• Translate written business requirements into modern software solutions, delivering high-quality, scalable applications using a mix of Microsoft Power Platform and SharePoint Online (low-code) and custom web development (pro-code).
• Leverage modern AI capabilities, including generative AI and prompt engineering with large language models (LLMs), to improve development productivity, automate workflows, and enable intelligent user experiences.
• Plan, configure, and deploy application enhancements, including system configurations, maintenance activities, and refresh cycles across production and non-production environments.
• Provide Tier 1 and Tier 2 enterprise application support, diagnosing and resolving complex incidents while minimizing downtime and operational impact.
• Monitor system stability, availability, and performance, identifying trends, risks, and improvement opportunities, and executing tuning/optimization activities as needed.
• Collaborate cross-functionally with IT teams, vendors, and business stakeholders, supporting implementation efforts, communicating progress, and producing clear technical documentation for ongoing support and continuous improvement.

What’s required?

• 2+ years of experience in application support, troubleshooting, and incident resolution in an enterprise environment.
• Windows Server systems administration experience, including configuration, maintenance, and operational support.
• Hands-on experience supporting Azure PaaS services, ensuring performance, reliability, and secure operations.
• Bachelor’s degree in Computer Science, Engineering, Social Science, Education, Business, Health Care, or a related field (or equivalent professional experience).
• 3+ years of experience working in IT or operations, supporting business-critical systems and technology platforms.
• Ability to support day-to-day system stability through monitoring, issue triage, and timely escalation when needed.
• Strong technical foundation with the ability to work across infrastructure and application support needs in a production environment.

What else should you know?

• Location – Company based in California
• REMOTE role – Must Currently reside in one of these states AND be able to provide proof that you currently live in one of these states
• California
• Georgia
• Hawaii
• Maryland
• Washington
• Washington D.C.
• 6-month contract to hire
• Hourly Rate - $24 - $26 an hour
• Must be a US Citizen or Permanent Resident – Sponsorship is NOT available at this time