IT Systems Administrator (SaaS)

Tundra Technical Solutions; United States; On-site; USD 72,186; Full time

Job summary

A technology solutions provider is looking for an IT Systems Administrator to manage collaboration and productivity applications. This fully remote role requires strong experience with SaaS tools, particularly Okta, and proficiency in automation. The ideal candidate should have a growth mindset and excellent communication skills, alongside a passion for continuous learning and technical problem solving. This position offers a competitive rate of $52.40/hr.

Qualifications

• 3+ years of relevant work experience.
• Hands‑on experience implementing and/or administering Okta.
• Strong background in managing modern SaaS tools.
• Experience supporting complex system integrations.

Responsibilities

• Collaborate to identify, troubleshoot, and resolve issues.
• Optimize tools to empower workplace collaboration.
• Administer collaboration applications, ensuring smooth adoption.
• Drive improvements for a secure and reliable environment.

Skills

Collaboration tools management

Automation using APIs

Technical documentation

System integration support

Problem-solving

Tools

Okta

Linear.app

Jira

Job description

Digital Recruiter | Tech Sales Leader | Data-Driven & People First

Our IT Operations team is seeking an IT Systems Administrator to help deliver seamless, secure, and high-impact technology experiences for our global workforce. In this key role, you’ll manage and optimize our collaboration and productivity applications, ensuring reliable and efficient teamwork across all platforms. We’re looking for someone who is passionate about automation, scripting, and integrations, and excels at both solving hands‑on challenges and designing scalable solutions for the future.

What You’ll Do

• Collaborate with teams across the business to identify, troubleshoot, and resolve issues related to our collaboration applications and integrations.
• Play a key role in scaling our IT environment by configuring and optimizing tools that empower workplace collaboration.
• Administer and configure enterprise‑wide collaboration applications, ensuring smooth implementation and adoption.
• Eliminate workflow bottlenecks by identifying manual processes and introducing automation solutions where possible.
• Drive technical and process improvements to ensure a secure, compliant, and reliable environment.
• Create and maintain clear, comprehensive internal and external documentation for processes, configurations, and best practices.
• Support eDiscovery, compliance, and audit initiatives in partnership with the IT organization.
• Act as a technical escalation point, providing expert guidance and solutions to both the IT team and business units.
• Partner with Business Systems Analysts to scope and support new application implementations and system transitions.

What We Look For In You

• 3+ years of relevant work experience
• Hands‑on experience implementing and/or administering Okta
• Strong background in managing modern SaaS tools
• Experience supporting complex system integrations
• Proficient in automation using APIs and/or iPaaS solutions
• Demonstrated collaboration with security engineering teams in a security‑focused environment
• Growth mindset with a passion for continuous learning
• Excellent verbal and written communication skills

Nice to Haves

• Experience implementing and/or administering work management apps, such as Linear.app and Jira with a focus on governance, access controls, and security best practices
• Experience integrating AI technologies—such as large language models (LLMs), custom Model Context Protocol (MCP) servers, or AI‑driven automations—with SaaS platforms to enhance workflows and security

Location: Fully Remote

Rate: $52.40/hr W2

• Must be legally authorized to work in the United States
• No need for visa sponsorship