Microsoft Licensing Strategist: CSP & Cloud Solutions

Paragon Micro; Buffalo Grove (IL); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Paragon Micro is seeking an experienced and customer-focused Microsoft Licensing Specialist to join our Cloud & Orchestration team at our Buffalo Grove, IL headquarters. This role acts as a trusted advisor for licensing programs and helps customers and internal teams navigate complex licensing requirements.

You will work with sales, operations, finance, and technical resources to support licensing recommendations, quotes, renewals, and subscription management, delivering an accurate,

Qualifikationen

• 5+ years supporting Microsoft licensing programs, cloud subscriptions, or licensing operations.
• 3+ years hands-on experience with CSP licensing.
• Knowledge of Microsoft licensing programs, commercial licensing models, and subscription-based licensing.
• Experience advising sales teams and customers on licensing options and requirements.
• Experience interpreting Microsoft Product Terms, licensing documentation, and program requirements.
• Strong analytical and problem-solving skills with licensing context.
• Advanced proficiency with Microsoft Excel and data analysis tools.
• Must be a U.S. citizen.

Aufgaben

• Serve as SME for Microsoft licensing, with CSP licensing focus.
• Advise internal teams and customers on licensing options, requirements, and best practices.
• Determine appropriate licensing solutions based on customer requirements, environments, and business needs.
• Support licensing for Microsoft cloud and software offerings, including products such as Microsoft 365, Azure, Dynamics 365, Power Platform, Windows, and related Microsoft solutions.
• Understand Microsoft subscription models, licensing terms, product use rights, and program requirements.
• Assist with licensing quotes, configurations, renewals, subscription changes, and customer licensing inquiries.
• Review customer environments and requirements to identify appropriate licensing approaches and potential optimization opportunities.
• Help customers understand licensing changes, Microsoft program updates, and their potential business or financial impact.
• Partner closely with sales, account management, operations, finance, technical teams, and other stakeholders to ensure licensing solutions are accurate and supportable.
• Assist sales teams during customer conversations when deeper Microsoft licensing expertise is required.
• Research and resolve complex Microsoft licensing questions and escalations.
• Maintain current knowledge of Microsoft's evolving licensing programs, policies, pricing structures, and CSP requirements.
• Help develop and maintain internal documentation, processes, tools, and best practices related to Microsoft licensing.
• Contribute to improving licensing processes and customer experience within a small, highly collaborative team.

Kenntnisse

Licensing expertise

Customer advisory

MS CSP licensing

Excel proficiency

Communication skills

Analytical thinking

Ausbildung

Bachelor's degree in Business/IT/Finance

Tools

Microsoft CSP portal

Microsoft licensing platforms

Excel

Jobbeschreibung

Paragon Micro is seeking an experienced and customer-focused Microsoft Licensing Specialist to join our Cloud & Orchestration team at our Buffalo Grove, IL headquarters. This role acts as a trusted advisor for licensing programs and helps customers and internal teams navigate complex licensing requirements.

You will work with sales, operations, finance, and technical resources to support licensing recommendations, quotes, renewals, and subscription management, delivering an accurate,