Microsoft Licensing Operations Specialist

SHI; Austin (TX); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Medical, vision, dental

401K

Flexible spending

Zusammenfassung

SHI International Corp. is seeking an Inside Account Manager to manage Microsoft customer accounts, coordinating licensing, quoting, ordering and transactional activities.

You will partner with Licensing Strategists to support pricing, entitlements, and agreement lifecycle while ensuring compliance and a high-quality customer experience. The role emphasizes operational excellence, accurate documentation, and strong collaboration across sales, services, and partner teams to drive retention and

Qualifikationen

• Bachelor’s degree or equivalent relevant work experience required.
• Experience providing Microsoft Volume Licensing sales support preferred.
• Ability to travel to SHI, partner, and customer events as needed.

Aufgaben

• Serve as the operational extension of the Licensing Strategist for day-to-day management of Microsoft customer accounts.
• Handle tactical licensing, quoting, ordering, and administrative activities.
• Prepare and deliver Microsoft quotes across CSP, EA, MPSA, and other licensing programs.

Kenntnisse

Analytical thinking

Consultative mindset

Attention to detail

Written & verbal communication

Ownership & initiative

Time management

Adaptability

Cross-functional collaboration

Governance & documentation

MS applications proficiency

Ausbildung

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Dynamics

Copilot

Jobbeschreibung

SHI International Corp. is seeking an Inside Account Manager to manage Microsoft customer accounts, coordinating licensing, quoting, ordering and transactional activities.

You will partner with Licensing Strategists to support pricing, entitlements, and agreement lifecycle while ensuring compliance and a high-quality customer experience. The role emphasizes operational excellence, accurate documentation, and strong collaboration across sales, services, and partner teams to drive retention and