Microsoft Exchange and Teams Engineer

Plante Moran; Cleveland (OH); On-site; USD 89,500 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible time off

401(k) plan

Discretionary bonus plan

Job summary

Plante Moran is looking for a Microsoft Exchange and Teams Engineer to join their Infrastructure Services Team in Cleveland, Ohio. This role involves supporting internal communications solutions, handling tasks related to Microsoft Exchange Online, Microsoft Teams, and email security. A Bachelor’s degree and extensive experience in these systems are preferred. The position offers a competitive salary range of $89,500 - $120,000, along with a robust benefits package including health insurance, flexible time off, and a pension plan.

Qualifications

• At least three years of experience designing, implementing, and maintaining Microsoft Exchange Online and email security solutions.
• Experience with eDiscovery, Litigation Hold, and compliance processes.
• Knowledge of external email routing and configuration, including MX records, SPF, DMARC, and DKIM.

Responsibilities

• Design and establish standards for messaging and communication solutions.
• Lead infrastructure and security related projects from idea generation to implementation.
• Provide support for escalated incidents regarding Microsoft Exchange Online and Microsoft Teams.

Skills

Microsoft Exchange Online

Email security solutions

PowerShell scripting

Microsoft Teams

TCP/IP networking

Education

Bachelor’s degree in Information Technology or related field

Job description

Overview

The Microsoft Exchange and Teams Engineer will work on our Infrastructure Services Team to support Plante Moran’s internal communications solutions, including Microsoft Exchange Online, email security, Microsoft Teams, voice services, video conferencing, and other communications solutions.

Your role

• Design, administer, and establish system standards for messaging and communication solutions, including Microsoft Exchange Online, email security, Microsoft Teams (Unified Communications: Chat, Video, Voice, and Meetings), voice, video conferencing, and fax services.
• Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions.
• Provide support, analysis, and remediation on escalated support incidents from the help desk regarding Microsoft Exchange Online, Outlook, email security (phishing, malware, spam), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions.
• Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines.
• Create and maintain accurate technical documentation.
• Manage and maintain positive working relationships with vendors.
• Develop and test disaster recovery, incident response, and business continuity plans. Capacity planning and yearly budgeting.
• Participate in after‑hours maintenance windows to update, change, and install various systems.
• Occasional participation in the on‑call rotation.

Qualifications

• Bachelor’s degree in Information Technology, Business, or related major is preferred.
• At least three years of experience designing, implementing, and maintaining Microsoft Exchange Online and email security solutions.
• Experience with eDiscovery, Litigation Hold, and compliance processes.
• Strong PowerShell scripting skills.
• Knowledge of external email routing and configuration, including MX records, SPF, DMARC, and DKIM.
• Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions.
• Occasional travel may be required.
• Knowledge that helps you stand out (not required): Microsoft Teams (Unified Communications: Chat, Meetings, Video, Voice, e911); TCP/IP networking and quality of service; Teams Room systems and video‑conferencing room solutions; Microsoft 365 Copilot.

Other details

This is an exempt position, so you may have to work hours that exceed the standard 40‑hour work week.

Benefits overview

We offer a robust benefits package. Eligibility and contribution requirements vary based on hours worked per week. Highlights include health, dental, vision, disability, and life insurance. Eligible staff may also take advantage of flexible time off, holidays, a 401(k) plan, flexible benefits plans, business‑related travel expense reimbursement, lodging and meal reimbursement, a pension plan (for eligible staff), and a discretionary bonus plan. Contingent staff may choose health insurance and limited paid sick time.

Salary range

Compensation range: $89,500 - $120,000 (for the CO, IL, OH, and MA regions).

Equal Opportunity Employer

Plante Moran is an Equal Opportunity Employer. We celebrate a diverse workplace, ensuring all staff have equitable and fair opportunities to succeed in an inclusive environment.