Microsoft Exchange and Teams Engineer

Plante Moran; East Lansing (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) plan

Discretionary bonus

Job summary

Plante Moran is seeking an Microsoft Exchange and Teams Engineer to join the Infrastructure Services Team to support internal communications solutions including Exchange Online, email security, and Teams.

The role focuses on designing, implementing, and maintaining unified communications, with opportunities to lead projects, test disaster recovery plans, and contribute to budgeting and M365 governance. Occasional travel and after-hours work may be required.

Qualifications

• Bachelor’s Degree in Information Technology, Business, or related major is preferred.
• The ideal candidate will have at least 3 years of experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions.
• Working experience with eDiscovery, Litigation Hold, and compliance processes.
• Strong PowerShell scripting skills.
• Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc.
• Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions.
• This position may require occasional travel.
• Knowledge of the following is not required, but will help you stand out:
• Microsoft Teams (Unified Communications - Chat, Meetings, Video, Voice, e911)
• Working knowledge of TCP/IP networking and QoS
• Microsoft Teams Room Systems and video conferencing room solutions
• Microsoft 365 Copilot

Responsibilities

• Design, administer, and establish system standards for messaging and communications solutions including Exchange Online, email security, Teams and voice services.
• Lead infrastructure and security projects from idea to implementation.
• Provide support and remediation on escalated incidents for Exchange Online, Outlook, Email Security, Teams, telecommunication services, and video conferencing.
• Perform solution administration tasks, review event logs and KPIs.
• Create and maintain technical documentation.
• Manage vendor relationships.
• Develop and test disaster recovery, incident response, and business continuity plans; capacity planning and budgeting.
• Participate in after-hours maintenance windows and On-Call rotations.

Skills

Microsoft Exchange Online

Email security

Microsoft Teams

PowerShell scripting

MX records SPF DKIM DMARC

Entra ID / M365

Voice/Video conferencing

Disaster recovery planning

Education

Bachelor’s Degree in IT/related

Job description

Count on us. Our \"we-care\" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.

The Microsoft Exchange and Teams Engineer will work on our Infrastructure Services Team to support Plante Moran’s internal communications solutions, including Microsoft Exchange Online, email security, Microsoft Teams, voice services, video conferencing, and other communications solutions. We are seeking a candidate that is passionate about IT, has a strong customer service focus, enjoys identifying and evaluating emerging technologies, and has a desire to work on impactful unified communications technology projects.

Your role.

Your Work Will Include, But Not Be Limited To

• Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to:
  • Microsoft Exchange Online, and email security
  • Microsoft Teams, with a focus on Unified Communications (Chat, Video, Voice, and Meetings)
  • Voice, Video Conferencing, and Fax services
• Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions.
• Provide support, analysis, and remediation on escalated support incidents from our help desk on Microsoft Exchange Online, Outlook, Email Security (Phishing, Malware, SPAM), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions.
• Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines.
• Create and maintain accurate technical documentation.
• Manage and maintain positive working relationships with vendors.
• Develop and test disaster recovery, incident response, and business continuity plans. Capacity planning and yearly budgeting.
• As-needed participation in after-hours maintenance windows to update, change, and install various systems.
• Occasional participation in the On-Call Rotation.

The Qualifications.

• Bachelor’s Degree in Information Technology, Business, or related major is preferred.
• The ideal candidate will have at least 3 years of experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions.
• Working experience with eDiscovery, Litigation Hold, and compliance processes.
• Strong PowerShell scripting skills.
• Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc.
• Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions.
• This position may require occasional travel.
• Knowledge of the following is not required, but will help you stand out:
  • Microsoft Teams (Focus on Unified Communications - Chat, Meetings, Video, Voice, e911)
  • Working knowledge of TCP/IP networking and familiarity with Quality of Service - QoS
  • Microsoft Teams Room Systems and video conferencing room solutions
  • Microsoft 365 Copilot

This is an exempt position, so you may have to work hours that exceed the standard 40-hour work week.

What makes us different?

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities. At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities.

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug-free workplace.

We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include:

• health insurance
• dental insurance
• vision insurance
• disability insurance
• life insurance
• Flexible Time Off
• various pre-determined holidays
• 401(k) plan
• flexible benefits plans
• business-related travel expense
• lodging reimbursement
• meal reimbursement for business-related use
• pension plan (available for eligible administrative and paraprofessional staff)
• discretionary bonus plan (available for eligible staff)
• health insurance option for contingent staff positions
• limited paid sick time (for contingent staff)

The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review the position description for the applicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.

Under Colorado’s Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.

The compensation range for this role in CO, IL, OH, and MA is: $89,500-$120,000.

This application window is a good-faith estimate of the time that this posting will remain open. This deadline will be promptly updated if the deadline is extended.