Microsoft Exchange and Teams Engineer

Plante Moran; Denver (CO); On-site; USD 89,500 - 120,000; Full time

Job summary

Plante Moran is seeking a Microsoft Exchange and Teams Engineer to join our Infrastructure Services Team. You will design, implement, and support Microsoft Exchange Online, email security, Teams, voice services, and video conferencing to empower our internal communications.

You will lead projects from concept to deployment, provide escalation support, maintain documentation, manage vendor relationships, and help design disaster recovery and business continuity plans, with occasional after-hours

Qualifications

• Bachelor’s Degree preferred in IT, Business, or related field.
• At least 3 years designing and maintaining Exchange Online and email security.
• Experience with eDiscovery, Litigation Hold, and compliance processes.
• Strong PowerShell scripting skills and familiarity with M365.

Responsibilities

• Design, administer, and establish standards for messaging and UC solutions including Exchange Online, email security, and Teams.
• Lead infrastructure and security projects from ideation to implementation.
• Provide escalation support for Exchange Online, Outlook, Email Security, Teams, and video conferencing.
• Perform solution administration, monitor KPIs, and maintain documentation.
• Manage vendor relationships and contribute to disaster recovery and business continuity planning.
• Occasional after-hours maintenance and On-Call participation.

Skills

Customer service focus

Strong communication

Problem solving

Education

Bachelor’s Degree in IT/Business/related

Tools

PowerShell scripting

Entra ID

Microsoft 365 / M365

Job description

Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.

The Microsoft Exchange and Teams Engineer will work on our Infrastructure Services Team to support Plante Moran’s internal communications solutions, including Microsoft Exchange Online, email security, Microsoft Teams, voice services, video conferencing, and other communications solutions. We are seeking a candidate that is passionate about IT, has a strong customer service focus, enjoys identifying and evaluating emerging technologies, and has a desire to work on impactful unified communications technology projects.

Your role

Your Work Will Include

• Responsible for designing, administering, and establishing system standards for messaging and communication team solutions including, but not limited to:
  • Microsoft Exchange Online, and email security
  • Microsoft Teams, with a focus on Unified Communications (Chat, Video, Voice, and Meetings)
  • Voice, Video Conferencing, and Fax services
• Lead infrastructure and security related projects from idea generation to implementation, including selection, recommendation, design, testing, and implementation of various solutions.
• Provide support, analysis, and remediation on escalated support incidents from our help desk on Microsoft Exchange Online, Outlook, Email Security (Phishing, Malware, SPAM), Microsoft Teams (including voice), telecommunications services, video conferencing, and other communications solutions.
• Perform solution administration tasks, including reviewing and monitoring event logs/performance KPIs and baselines.
• Create and maintain accurate technical documentation.
• Manage and maintain positive working relationships with vendors.
• Develop and test disaster recovery, incident response, and business continuity plans. Capacity planning and yearly budgeting.
• As‑needed participation in after‑hours maintenance windows to update, change, and install various systems.
• Occasional participation in the On‑Call Rotation.

The Qualifications

• Bachelor’s Degree in Information Technology, Business, or related major is preferred.
• The ideal candidate will have at least 3 years of experience designing, implementing and maintaining Microsoft Exchange Online and email security solutions.
• Working experience with eDiscovery, Litigation Hold, and compliance processes.
• Strong PowerShell scripting skills.
• Knowledge of external email routing and configuration including MX records, SPF, DMARC, DKIM, etc.
• Entra ID and familiarity with the Microsoft 365 / M365 suite of solutions.
• This position may require occasional travel.
• Knowledge of the following is not required, but will help you stand out:
  • Microsoft Teams (Focus on Unified Communications - Chat, Meetings, Video, Voice, e911)
  • Working knowledge of TCP/IP networking and familiarity with Quality of Service - QoS
  • Microsoft Teams Room Systems and video conferencing room solutions
  • Microsoft 365 Copilot

This is an exempt position, so you may have to work hours that exceed the standard 40‑hour work week.

What makes us different

On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk‑free firm with a world‑class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.

Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in‑person model. We believe that face‑to‑face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We believe that each person’s ultimate potential begins with first acknowledging their inherent dignity. When we can recognize — and celebrate — our many human differences, we’re able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.

Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug‑free workplace.

Benefits

We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre‑determined holidays, as well as a 401(k) plan, flexible benefits plans, business‑related travel expense, lodging, and meal reimbursement for business‑related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.

Compensation

The compensation range for this role in CO, IL, OH, and MA is: $89,500‑$120,000.

Under Colorado’s Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.