We are seeking an experienced Technology Lead specializing in Microsoft Dynamics 365 CRM to lead technical design, development, integrations, and solution deployment. The ideal candidate will have strong techno-functional expertise across Dynamics 365 Sales, Marketing, and Field Service, with hands‑on experience in plugins, .NET, JavaScript, portals, Azure integrations, and data migration.
Key Responsibilities
- Lead a team of developers and oversee technical delivery for Dynamics 365 CRM solutions.
- Design scalable, secure, and high-performance solutions aligned with enterprise architecture standards.
- Develop and customize Dynamics 365 using plugins, workflows, .NET, JavaScript, and portals.
- Implement integrations using OData, Web API, OAuth 2.0, Azure AD, Azure Service Bus, Azure Functions, Logic Apps, and webhooks.
- Manage data migration using SSIS, KingswaySoft, and the Dynamics 365 Integration Toolkit.
- Lead technical discussions with clients and translate business requirements into technical specifications.
- Drive solution architecture, technical design reviews, development best practices, and application lifecycle management (ALM).
- Manage solution deployment and resolve complex technical issues.
- Serve as the primary technical SME for client communications, technical clarifications, reviews, reporting, sign-offs, and approvals.
- Collaborate with Infosys, Microsoft, and client stakeholders to track technical progress and resolve project issues.
- Apply strong analytical and problem-solving skills to ensure successful project delivery.
Required Skills and Qualifications
- 10–12 years of relevant Dynamics CRM experience preferred.
- Strong expertise in Microsoft Dynamics 365 Sales, Marketing, and Field Service.
- Hands‑on experience with complex customizations and configurations.
- Proficiency in server‑side plugins, workflows, .NET, JavaScript, and portals.
- Strong knowledge of OData, Web API, OAuth 2.0, and Azure AD app registrations.
- Experience with Azure Service Bus, queues/topics, Azure Functions, Logic Apps, and webhooks.
- Expertise in SSIS, KingswaySoft, and Dynamics 365 data migration.
- Knowledge of solution architecture, ALM, coding standards, performance, and scalability.
- Experience leading development teams and managing technical delivery.
- Excellent client‑facing communication, leadership, and project coordination skills.
- Relevant Microsoft Dynamics 365 certification.