Dynamics CRM - Tech Lead

Go Fractional; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Go Fractional in New York seeks a senior Dynamics CRM Tech Lead to architect and deliver marketing solutions using Dynamics CRM and Adobe AEM. You will guide solution design across application areas, align with enterprise architects, and drive value for the client.

This role leads cross-regional teams, participates in discovery and design phases, ensures standards, and mentors staff while translating business direction into actionable IT activities.

Qualifications

• Bachelor's degree in Computer Science or Information Systems.
• 10+ years of progressive IT leadership and development experience.
• Minimum 3 years leading MS Dynamics CRM and Customer Service technologies.
• Expert knowledge of Microsoft Dynamics 365 and related architectures.
• Experience with Microservices and cloud environments (AWS, Azure).

Responsibilities

• Lead solution design for Dynamics CRM and Marketing projects.
• Define roadmaps and align IT initiatives with business strategy.
• Review code and ensure quality of software artifacts.
• Collaborate with enterprise architects and cross-regional teams.
• Ensure solutions meet company standards and security guidelines.
• Provide guidance during Discovery and Design phases.

Skills

Leadership

Dynamics CRM

Solution architecture

Cloud architectures

Stakeholder communication

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Microsoft Dynamics 365

Adobe AEM

AWS

Azure

Job description

Job Description

We are looking for a “ Dynamics CRM - Tech Lead ” for a sales & marketing project withone of our direct client, a fortune 500 company .

• Work Mode: Currently Hybrid
• Duration: Contract/Contract-to-Hire

We are currently looking for tech Lead- Microsoft Dynamics CRM/ Marketing solutions in our Client Management value stream. This role is a technical leader who is excited about delivering technology- enabled solutions to deliver business value. This position will be responsible for the solution design for one or more application areas in our Marketing business function of Client management, specifically using Microsoft Dynamics CRM, Adobe AEM Content Management. You will work with enterprise architects to ensure solutions are designed to standards and meet the company's overall strategic objectives.

Help business identify and qualify business development opportunities leading to Solution Roadmaps

Translate changes in business direction that can have impact on Roadmaps and IT initiatives into actionable IT activities

Works with business and IT management to understand strategy and related objectives

Subject matter expert on solutions in designated area; understanding all technologies, business processes interfaces to other solutions and functional areas.

Drives solution development according to architectural standard, and within scope with cross regional development team(s)

Actively involve in code reviews and ensure quality of the software artifacts

Heavily involved in Discovery and Design phases of project

Produces solution and migration paths to show evolution of system/application from baseline state to target state

Ensures changes are within standards and documented appropriately

Explores alternative approaches and solutions to gain support and acceptance by team

Works with Infrastructure and Security team to ensure technical solutions meet company standards

Provide support to team members as needed to ensure completion of activities in a timely manner

Logically breaks down problems in to essential elements; carriers out diagnosis and develops solutions

Lead assigned resources to support business project needs

Maintains documentation of solutions in designated area.

Qualifications

• Bachelor's degree (preferred focus on Computer Science, Information Systems)
• 10+ years of experience in progressively responsible IT positions; development, leadership and any other relevant areas
• Minimum 3 years of experience with leading MS Dynamics CRM and Customer Service technologies
• Demonstrate strong functional and architectural expertise in Microsoft Dynamics 365
• Strong experience and knowledge in Software Development using Micro Services and any of the Cloud environments (aws, azure)
• Expert knowledge and experience with IT systems implementations
• Ability to define and communicate the big picture in terms of the solution - both functional and technical components.
• Business communication skills - both verbal and written
• Awareness and understanding of application of architecture design methodologies and frameworks
• Knowledge and ability to apply principles of application and infrastructure architectures, including the distinction between contextual, conceptual, logical and physical layers