Microsoft Copilot Studio Specialist / AI Automation Specialist

BC Forward; Charlotte (NC); On-site; USD 130,000 - 140,000; Full time

Job summary

BCforward is seeking a Microsoft Copilot Studio Specialist in Charlotte, NC for a 12-month contract. You will design, build, and scale Copilot agents, integrate REST APIs and connectors, and lead governance and best practices across Global Technology.

The role requires strong expertise in Microsoft 365, Copilot Studio, and Power Platform, with a focus on deploying CI/CD and delivering adoption training to stakeholders.

Qualifications

• Strong knowledge of Microsoft 365, Copilot Studio, Power Platform, Power Apps, Dataverse, and connectors.
• Hands-on experience developing REST API and MCP custom connectors in Copilot Studio.
• Experience with CI/CD deployment processes in Power Platform.
• Prompt engineering expertise for Copilot agents.
• Problem-solving skills with scalable solution design.
• Integration skills with APIs, connectors, and enterprise data sources.
• Analytical ability to define and interpret usage data for leadership.
• Business acumen to translate needs into use cases and guide users.

Responsibilities

• Design, build, and maintain Copilot agents using Copilot Studio.
• Optimize agents with advanced prompting techniques to improve accuracy, context, and productivity.
• Develop integrations with Microsoft connectors, REST APIs, MCP custom connectors, and external systems.
• Act as an internal authority for Copilot governance, compliance, and best practices.
• Administer, monitor, and optimize platform performance; maintain documentation and standards.
• Provide L1 support, troubleshoot user issues, and produce adoption and performance insights and reports.
• Partner with business leaders to scale adoption across Global Technology.
• Deliver enablement and training sessions; lead the Copilot Studio Builders Exchange community.
• Support communication campaigns and advocate for Copilot and AI productivity tools.

Skills

Microsoft 365 Copilot Studio

Power Platform

Power Apps

Dataverse

connectors

REST API

CI/CD

Prompt engineering

Leadership

Excel VBA/Macros

Tools

Copilot Studio

MCP custom connectors

REST APIs

Job description

Job Title: Microsoft Copilot Studio SpecialistLocation: Charlotte, NC (Onsite Required)Duration: Contract - 12 monthsPay Range: $65.05/hr (W2)Job ID: 408972

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Microsoft Copilot Studio Specialist to join our dynamic team. The ideal candidate will have strong experience in Microsoft 365, Copilot Studio, Power Platform, Power Apps, Dataverse, and connectors and a proven ability to design, build, and scale intelligent agents, automations, and workflows within governance guidelines.

Responsibilities

• Design, build, and maintain Copilot agents using Copilot Studio.
• Optimize agents with advanced prompting techniques to improve accuracy, context, and productivity.
• Develop integrations with Microsoft connectors, REST APIs, MCP custom connectors, and external systems.
• Act as an internal authority for Copilot governance, compliance, and best practices.
• Administer, monitor, and optimize platform performance; maintain documentation and standards.
• Provide L1 support, troubleshoot user issues, and produce adoption and performance insights and reports.
• Partner with business leaders and AI Advocates to scale adoption across Global Technology.
• Deliver enablement and training sessions; lead the Copilot Studio Builders Exchange community.
• Support communication campaigns and act as an evangelist for Copilot and AI productivity tools.

Required Skills & Qualifications

• Strong knowledge of Microsoft 365, Copilot Studio, Power Platform, Power Apps, Dataverse, and connectors.
• Hands-on experience developing REST API and MCP custom connectors in Copilot Studio.
• Experience with CI/CD deployment processes in Power Platform.
• Prompt engineering expertise for Copilot agents.
• Problem-solving skills with the ability to design scalable solutions.
• Integration skills with APIs, connectors, and enterprise data sources.
• Analytical capability to define, collect, interpret usage data, and present insights to leadership.
• Business acumen to translate needs into use cases and guide users to the correct tools.
• Leadership and ownership to operate independently and in teams as an adoption leader.
• Excel power user skills including VBA/Macros, Power Query, Power Pivot, and data visualization.
• Prior experience with enterprise-scale support and proven experience with Copilot Studio, Power Platform, and M365.

Preferred Skills

• Microsoft certifications: Power Platform, M365, AI-related, and Microsoft Office Specialist: Excel Expert.
• Experience with Agile tools such as Jira.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.