Microsoft 365 Teams Administrator

General Dynamics Information Technology; United States; Remote; USD 63,000 - 87,000; Full time

Job summary

A global technology and professional services company seeks a Microsoft 365 Teams Administrator to ensure the functionality of Microsoft Teams environments. This role involves management, deployment support, and user training. Ideal candidates will possess a strong IT background with at least three years of relevant experience and a degree in Computer Science. The company offers competitive salaries, remote work flexibility, and comprehensive benefits, including health packages and 401k options.

Benefits

401K with company match

Comprehensive health and wellness packages

Paid vacation and holidays

Professional growth opportunities including paid education and certifications

Qualifications

• Minimum 3+ years of Microsoft Skype or Teams support experience.
• Demonstrated experience with hardware/software testing, installation, configuration.
• Proficient in troubleshooting, especially concerning Windows 11 and Windows Server.

Responsibilities

• Manage the functionality and efficiency of Microsoft Teams environments.
• Support the deployment and migration of users to Microsoft Teams.
• Train end users on the use of related hardware and software.

Skills

Information Technology (IT) Services

IT Troubleshooting

Microsoft Teams

Telecommunications

Education

Associate’s degree in Computer Science or related discipline

Tools

Microsoft 365

PowerShell

Microsoft Azure AD

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Information Technology (IT) Services, IT Troubleshooting, Microsoft Teams, Telecommunications

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

At GDIT, people are our differentiator. As a Microsoft 365 Teams Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Microsoft 365 Teams Administrator joining our team to support and implementation of Microsoft365 (Microsoft Teams). This candidate will be responsible for the availability of Microsoft Teams environments.

HOW A MICROSOFT 365 TEAMS ADMINISTRATOR WILL MAKE AN IMPACT
● Manages the functionality and efficiency of a group of computers running on one or more operating systems

● Primary responsibilities

• Ensuring the availability, accessibility, and functionality of Microsoft Teams
• Support deployment of M365 infrastructure as required
• Work with current staff on the activation and/or migration of users to Microsoft Teams
• Handle technical related escalations from system administrators and project staff
• Understand and support the end user experience through service desk coordination and enablement of request and restoration activities
• Participate in discussions to coordinate integration and migration planning
• Perform advance software installations and upgrades to operating systems and layered software packages

● Additional responsibilities

• Develop technical solutions for the management of networks, software, hardware, configurations, and architectures. Provide interpretation to systems matters that are moderately complex in nature.
• Provide troubleshooting support for system hardware and software issues that are highly complex in scope.
• Train end users on the proper use of hardware and software. May train large groups of end users.
• Perform advance software installations and upgrades to operating systems and layered software packages.
• Apply advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provide guidance to less experienced personnel on workstation/server data integrity by implementing standard software and hardware solutions.
• Conduct advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
• Provide subject matter expertise in job area typically through advanced education and work experience. Manage projects with limited oversight from manager.

WHAT YOU’LL NEED TO SUCCEED:
● Education: Associate’s degree in Computer Science or related discipline; OR Certifications and Training may be considered in lieu of degree
● Required Experience: Three (3+) minimum years of Microsoft Skype or Microsoft Teams support experience, or a combination of both
● Required Technical Skills: Demonstrated experience with hardware and software testing, integration, installation, configuration, and problem solving; especially for Windows 11 clients and Windows Server
● Preferred Skills:

• Proficient with the Design, install, implementation, support, and troubleshooting Microsoft 365 is a plus
• Proficient with PowerShell and other scripting skills used to automate processes and reporting
• Hands-on experience supporting solutions with Microsoft Azure AD and AD Connect
• Experience with SharePoint Online as related to Microsoft Teams
• Experience with supporting Unified Communications (UC), VoIP, SIP, PSTN telephony solutions

● Location: Remote

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

The likely salary range for this position is $63,750 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

T elecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About the company

General Dynamics Mission Systems is a business unit of American defense and aerospace company General Dynamics. General Dynamics Mission Systems integrates secure communication and information systems and technology

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