Microsoft 365 Systems Administrator & Support Specialist

Sam Ash LLC; Hicksville (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401k

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long and short-term disability

Pet insurance

Job summary

A retail company is seeking a highly motivated Microsoft 365 Systems Administrator in Hicksville, NY. You will ensure the reliability and security of Office 365 services, support user training, and provide third-level support for escalated issues. This full-time on-site role offers a salary range of $80k to $110k, alongside a competitive benefits package.

Qualifications

• 3+ years of experience in IT systems administration or Microsoft 365 administration.
• Solid understanding of Microsoft 365 services and administration best practices.
• Experience with Active Directory and Azure AD.

Responsibilities

• Administer and support Microsoft 365 services, including Exchange Online and SharePoint.
• Provide hands-on technical support for hardware, software, and network issues.
• Collaborate with internal teams to assess system needs and provide proactive solutions.

Skills

Microsoft 365 administration

Troubleshooting

Active Directory

Communication skills

Education

Bachelor’s Degree in IT or related field

Job description

Microsoft 365 Systems Administrator & Support Specialist

Direct message the job poster from Sam Ash LLC

We are seeking a highly motivated and talented Microsoft 365 Systems Administrator to join our team. In this role, you will ensure the reliability, security, and efficiency of Office 365 services including Exchange Online, SharePoint, Azure and Business Central. You will also act as a third-level support resource, helping to resolve escalated technical issues and driving improvements across our IT systems. This is a full-time on-site role located in Hicksville, NY. (No remote option available)

Key Responsibilities:

• Administer and support all aspects of Microsoft 365, including Exchange Online, SharePoint, Azure and Business Central.
• Manage user accounts, roles, security groups, and licensing through Microsoft 365 admin portals and PowerShell as needed.
• Implement and maintain compliance and security configurations within the Microsoft 365 environment.
• Provide hands‑on technical support for hardware, software, and network issues.
• Monitor system health, perform routine maintenance, and respond to incidents and alerts.
• Serve as third-level support for complex issues escalated issues.
• Collaborate with internal teams to assess system needs and provide proactive solutions.
• Support user training and onboarding for Microsoft 365 tools and services.
• Document system configurations, procedures, and troubleshooting protocols for internal use.

Required Qualifications and Experience:

• 3+ years of experience in IT systems administration or Microsoft 365 administration.
• Solid understanding of Microsoft 365 services, features, and administration best practices.
• Experience with Active Directory and Azure AD.
• Strong troubleshooting skills and experience providing multi‑tier IT support.
• Proficient in written and verbal communication; able to interact effectively with technical and non‑technical users.
• Bachelor’s Degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Previous exposure to Microsoft Dynamics 365 Business Central is highly desired, though not a requirement.

Salary Range: $80 -110k

We offer a competitive salary, 401k, and a wide range of benefits including medical, dental, vision, long and short‑term disability, life insurance, cancer care, pet insurance and much more!

Sam Ash LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.