Experienced Microsoft 365 / Office 365 Engineer

Crossroads Technologies, Inc.; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Above average performance review wage increases

401(k) retirement plan

Paid time off

Job summary

Crossroads Technologies, Inc. is looking for an experienced Senior Microsoft 365 / Office 365 Engineer to join their dynamic team in Phoenix, Arizona. You will deploy advanced Microsoft 365 Services and maintain client environments, fostering an atmosphere of innovation and collaboration.

This role requires strong IT support experience and excellent communication skills as you will guide initiatives and interact with clients regularly. The company offers competitive salaries and a host of benefits.

Qualifications

• Three years or more of IT support experience is preferred.
• One year or more of advanced Office 365 experience is preferred.
• Solid experience in support-management roles is preferred.

Responsibilities

• Deploy advanced Microsoft 365 Services.
• Maintain On-Premise and Azure Active Directory environments.
• Lead initiatives for researching and deploying new applications.

Skills

IT support experience

Office 365 experience

Microsoft Azure Active Directory

Excellent communication skills

Problem-solving skills

Job description

Experienced Microsoft 365 / Office 365 Engineer

About the Opportunity

We are currently seeking an experienced Senior Office 365 and Microsoft 365 Professional to join our team. You will be part of a highly dedicated team that thrives on new challenges daily and a company that demonstrates the greatest care for its employees while maintaining a track record for sound business decisions.

About Us

Crossroads Technologies, Inc. is a leading provider of Consulting, IT Management, Outsourcing, Integration, and Hosting services to a wide range of industries throughout the United States. Crossroads has been a staple in technology services since 1996, focusing on building and maintaining relationships with customers and delivering the highest level of customer service.

Responsibilities

• Be part of a professional team in a laid‑back, relaxed, business atmosphere.
• Bring together unique skill sets that drive innovation and promote customer satisfaction.
• Use your unique skill sets in an environment where forward‑thinking ideas are encouraged and put into motion to positively impact relationships.
• Contribute to an organization with a proven track record for sound business decisions and solid foundations since 1996.
• Promote personal and professional growth and reward hard work and continued success.

Key Responsibilities

• Deploy advanced Microsoft 365 Services, including Enterprise and Mobility.
• Maintain On‑Premise and Azure Active Directory environments, including Group Policies.
• Deploy infrastructure improvements on client environments.
• Assist in maintaining and deploying other client applications and environments.
• Lead initiatives for researching and deploying new applications.
• Lead IT Projects for clients.
• Coordinate IT staff and operations.
• Provide guidance and leadership as a senior staff member of the team.
• Manage support services and related deliverables.
• Work with end‑users and vendors to support applications and environments.
• Work with client stakeholders on strategy and vision.
• Meet regularly with clients, attend client meetings, and engage executive management.
• Support client initiatives remotely and on‑premise.
• Perform routine network maintenance in various Microsoft environments.

Qualifications

• Three years or more of IT support experience is preferred.
• One year or more of advanced Office 365 experience is preferred.
• Solid experience in support‑management roles is preferred.
• Experience with Microsoft Azure Active Directory is preferred.
• Worked in a highly motivated, fast‑paced, critical support role.
• Excellent reputation for supporting end‑users and leading teams.
• Excellent decision making and critical‑thinking skills.
• Excellent organizational and communication skills are required.
• Ability to meet deadlines with projects and assignments.
• Ability to learn and support new technologies and train others.
• Some regional travel may be required – all expenses paid.
• Participate in an on‑call rotation schedule.
• Must be an energetic and highly motivated self‑starter.
• Must be self‑motivated and have a positive attitude.
• Must be detail oriented.
• Must have the ability to multi‑task.
• Must have excellent oral and written communication skills.
• Must have the ability to communicate effectively with others.

Benefits

• Above average performance review wage increases.
• Teams of seriously awesome people.
• Seriously awesome work atmosphere.
• Industry competitive salary based on education, capability, and experience.
• Prescription coverage.
• Vision coverage.
• Short‑term disability.
• 401(k) retirement plan.
• Paid time off.
• Paid training and certification testing.

Forward your resume, references, and salary requirements to [e-mail].

Job Location

[Location information not provided]