Microsoft 365 Platform Engineer: Teams, Automation & Security

US Anesthesia Partners

Dallas (TX)

On-site

USD 100,000 - 140,000

Full time

3 days ago

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Job summary

US Anesthesia Partners is seeking an Infrastructure Engineer to design, automate, and optimize the Microsoft 365 collaboration platform across Teams, Exchange Online, SharePoint Online, OneDrive, and Entra ID in the Dallas area. You will build scalable, secure solutions and partner with security and business teams to improve end-user experience.

You will lead automation with PowerShell and Microsoft Graph, manage Teams policies and governance, support Teams Phone and voice services, and

Qualifications

3-5 years of experience engineering Microsoft 365 or enterprise collaboration platforms.
Hands-on experience designing and implementing solutions across Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, and Microsoft Entra ID.
Experience engineering Microsoft Teams policies, governance, integrations, and lifecycle capabilities in an enterprise environment.
Working knowledge of Teams Phone, voice routing concepts, Auto Attendants, Call Queues, and enterprise telephony integrations.
Strong experience with PowerShell scripting and automation, preferably using Microsoft Graph.

Responsibilities

Designs, engineers, and continuously improves Microsoft 365 collaboration services, including Microsoft Teams, Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra ID.
Engineers and manages the Microsoft Teams environment, including collaboration policies, application integrations, governance controls, lifecycle capabilities, and service adoption.
Supports the engineering and ongoing evolution of Teams Phone capabilities, including calling policies, phone number management, Auto Attendants, Call Queues, Direct Routing, and Operator Connect.
Designs and implements automation using PowerShell, Microsoft Graph, and other platform tools to improve provisioning, configuration consistency, reporting, and operational efficiency.
Leads or contributes to platform migrations, feature deployments, integrations, upgrades, and modernization initiatives.
Performs advanced troubleshooting and root-cause analysis for complex Microsoft 365 and Teams service issues, engaging with Microsoft and telecommunications providers when needed.
Evaluates new Microsoft 365 and Teams capabilities, develops proofs of concept, and provides recommendations based on business value, security, supportability, and technical fit.
Develops monitoring, health, capacity, and service-quality reporting to identify trends and drive platform improvements.
Designs, integrates, and administers third-party contact center solutions with the Microsoft Teams environment, including call routing, integrations, configuration, upgrades, troubleshooting, and ongoing platform optimization.
Provides escalation support for significant incidents and participates in on-call response activities as required.