Microsoft 365 & Teams Automation Engineer

U.S. Anesthesia Partners; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

U.S. Anesthesia Partners seeks an Infrastructure Engineer to design, engineer, automate, and continuously improve the Microsoft 365 collaboration platform across Teams, Exchange Online, SharePoint Online, OneDrive, and Entra ID.

You will build scalable, secure, and reliable solutions and partner with security and business teams to enhance end-user experience. This role focuses on Teams Phone, governance, automation with PowerShell and Graph, and monitoring.

Qualifications

• 3-5 years of experience engineering Microsoft 365 or enterprise collaboration platforms.
• Hands-on experience designing and implementing solutions across Microsoft Teams, Exchange Online, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Experience engineering Microsoft Teams policies, governance, integrations, and lifecycle capabilities in an enterprise environment.
• Working knowledge of Teams Phone, voice routing concepts, Auto Attendants, Call Queues, and enterprise telephony integrations.
• Strong experience with PowerShell scripting and automation, preferably using Microsoft Graph.
• Strong systems engineering, troubleshooting, root-cause analysis, and technical documentation skills.

Responsibilities

• Designs, engineers, and continuously improves Microsoft 365 collaboration services, including Microsoft Teams, Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra ID.
• Engineers and manages the Microsoft Teams environment, including collaboration policies, application integrations, governance controls, lifecycle capabilities, and service adoption.
• Supports the engineering and ongoing evolution of Teams Phone capabilities, including calling policies, phone number management, Auto Attendants, Call Queues, Direct Routing, and Operator Connect.
• Designs and implements automation using PowerShell, Microsoft Graph, and other platform tools to improve provisioning, configuration consistency, reporting, and operational efficiency.
• Leads or contributes to platform migrations, feature deployments, integrations, upgrades, and modernization initiatives.
• Performs advanced troubleshooting and root-cause analysis for complex Microsoft 365 and Teams service issues, engaging with Microsoft and telecommunications providers when needed.
• Evaluates new Microsoft 365 and Teams capabilities, develops proofs of concept, and provides recommendations based on business value, security, supportability, and technical fit.
• Develops monitoring, health, capacity, and service-quality reporting to identify trends and drive platform improvements.
• Designs, integrates, and administers third-party contact center solutions with the Microsoft Teams environment, including call routing, integrations, configuration, upgrades, troubleshooting, and ongoing platform optimization.
• Provides escalation support for significant incidents and participates in on-call response activities as required.

Skills

Microsoft 365

Microsoft Teams

PowerShell scripting

Microsoft Graph

Root-cause analysis

Technical documentation

Tools

Microsoft Intune

Microsoft Purview

Copilot

Job description

U.S. Anesthesia Partners seeks an Infrastructure Engineer to design, engineer, automate, and continuously improve the Microsoft 365 collaboration platform across Teams, Exchange Online, SharePoint Online, OneDrive, and Entra ID.

You will build scalable, secure, and reliable solutions and partner with security and business teams to enhance end-user experience. This role focuses on Teams Phone, governance, automation with PowerShell and Graph, and monitoring.