Hybrid Microsoft 365 Support & Collaboration Specialist

Moog Inc.; Buffalo (NY); Hybrid; USD 39,743 - 49,676; Full time

Benefits offered by this job

Great compensation package

Flexible paid time off

Comprehensive insurance coverage

Tuition Assistance

Diverse and Inclusive Workplace

Job summary

A leading engineering firm is seeking a Microsoft 365 Support Specialist in Buffalo, NY, to join their Applications Development Team. The role involves diagnosing and troubleshooting issues related to email, Teams, and SharePoint, providing exceptional support to internal users. Candidates should have an associate's degree in IT or a related field and prior experience in IT support is preferred. The company offers comprehensive benefits, competitive hourly pay, and a hybrid work environment.

Qualifications

• An associate's degree in IT or related field with working knowledge of Microsoft 365 applications.
• Must provide top-notch service to internal customers.
• Familiarity with troubleshooting common technical issues is essential.

Responsibilities

• Diagnose and troubleshoot service issues related to email.
• Provide support for Teams-related issues, including chat and meetings.
• Administer and support SharePoint Online environments.

Skills

Knowledge of Microsoft 365 applications

Customer service skills

Familiarity with PowerShell

Experience with Active Directory

Education

Associates degree in IT or related field

Tools

Microsoft 365 Admin Center

Job description

A leading engineering firm is seeking a Microsoft 365 Support Specialist in Buffalo, NY, to join their Applications Development Team. The role involves diagnosing and troubleshooting issues related to email, Teams, and SharePoint, providing exceptional support to internal users. Candidates should have an associate's degree in IT or a related field and prior experience in IT support is preferred. The company offers comprehensive benefits, competitive hourly pay, and a hybrid work environment.