Productivity Trainer

Work4ce Inc; Plano (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Work4ce Inc. in Plano, TX seeks a seasoned Microsoft 365 Training Consultant to empower end users across Teams, SharePoint Online, OneDrive and related tools.

You will design learning materials, deliver live demos, and tailor sessions for hybrid and in-person audiences. Applicants should have 5+ years of corporate training experience in the Microsoft 365 ecosystem, strong facilitation, excellent communication, and the ability to translate complex concepts into practical workflows.

Qualifications

• Bachelor's degree or equivalent experience in information systems, business, technology enablement, or a related field.
• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.
• Microsoft 365 expertise
• Deep practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across the Microsoft 365 ecosystem.
• Deep experience working in the M365 ecosystem, with comfort explaining and coaching about Planner, Loop, Outlook, Bookings, and others as needed.
• Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium), especially where they intersect with meetings, files, and productivity workflows.
• Training, consulting, and communication
• Strong facilitation and public speaking skills, including live demos, Q&A, and practical examples for non-technical audiences in virtual, hybrid, and in-person settings.
• Ability to design clear learning materials, quick reference guides, class decks, short demos, and other reusable resources.
• Consultative mindset, with the ability to listen, diagnose user needs, recommend practical next steps, and coach individuals and teams to adopt new ways of working.
• Strong written communication, stakeholder management, organization, follow-through, and comfort managing multiple concurrent requests.

Skills

Microsoft 365 expertise

Public speaking

Training & coaching

Change management

Facilitation

Education

Bachelor’s degree or equivalent in information systems or related field

Tools

Planner

Loop

Outlook

SharePoint Online

OneDrive

Copilot

Job description

Primary Training and Consultation Topics

• The person in this role should have expertise in the following areas:
• Teams: Core Teams collaboration, chat and channels, meeting best practices, conference room technology, meeting notes/recaps, practical meeting facilitation, breakout rooms, hybrid meetings.
• SharePoint: Modern site design, site creation from scratch, web parts, design tips, document libraries, permissions and site management/maintenance, file collaboration, videos in SharePoint, and practical site-owner guidance.
• OneDrive & cloud files: Personal cloud workspace, file storage, sharing, desktop sync and shortcuts, co-authoring, organizing files across Teams, SharePoint, and OneDrive.
• M365 productivity workflows: Searching across the M365 cloud, organization/sharing/collaborating patterns across the Microsoft ecosystem, file lifecycle best practices, and external sharing/collaboration.
• Planner, Loop, Outlook, Bookings, Windows 11: Task and project planning, collaborative ideation, calendar/meeting productivity, appointment scheduling, and relevant Windows 11 productivity features.
• Copilot awareness as a complement: General Copilot learning and responsible tool-choice guidance as it connects to the Microsoft 365 ecosystem.
• Required Skills and Experience

Education/background

• Bachelor’s degree or equivalent experience in information systems, business, technology enablement, or a related field.
• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.
• Microsoft 365 expertise
• Deep practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across the Microsoft 365 ecosystem.
• Deep experience working in the M365 ecosystem, with comfort explaining and coaching about the following collaboration and productivity apps: Planner, Loop, Outlook, Bookings, and others as needed.
• Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium), especially where they intersect with meetings, files, and productivity workflows.
• Training, consulting, and communication
• Strong facilitation and public speaking skills, including live demos, Q&A, and practical examples for non-technical audiences in virtual, hybrid, and in-person settings.
• Ability to design clear learning materials, quick reference guides, class decks, short demos, and other reusable resources.
• Consultative mindset, with the ability to listen, diagnose user needs, recommend practical next steps, and coach individuals and teams to adopt new ways of working.
• Strong written communication, stakeholder management, organization, follow-through, and comfort managing multiple concurrent requests.

Preferred Skills and Experience

• Formal change management, adoption, or Prosci/ADKAR experience.
• Experience supporting champions, communities of practice, Viva Engage communities, and/or other peer learning programs.
• Experience in a large enterprise environment with multiple affiliates, business units, and stakeholder groups.
• Microsoft certifications or equivalent practical experience in Microsoft 365, Teams, SharePoint, OneDrive, or modern workplace adoption.
• Vendor, partner, or product team coordination experience, especially around enablement content, roadmap awareness, training vendors, or Microsoft programs.
• Success Measures
• Learners and stakeholders report increased confidence using Teams, SharePoint, OneDrive, and modern ways of working across M365 collaboration and productivity tools.
• Business teams are better equipped to own and maintain SharePoint sites and collaboration spaces.
• Digital Dojo has reusable content, job aids, and consultation patterns that scale beyond one-off support.
• Adoption support is connected to change management, communications, community learning, and measurable feedback.