Miami-Based Portuguese-Speaking Loss Mitigation & Collections Pro

ITTConnect; Miami (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

ITTConnect is seeking a Collections Specialist fluent in Portuguese for a direct-hire full-time position with a major financial institution, located in Miami, fully onsite. You will administer delinquent and higher-risk credits, monitor portfolio performance, prepare reports, and coordinate foreclosure and recovery actions in compliance with BSA/AML and federal/state laws.

Your role requires strong Excel skills, experience in banking collections, and bilingual fluency in English and Portuguese

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field preferred.
• 3+ years of relevant banking, collections, servicing, loss mitigation, or Special Assets experience.
• Must be fluent in English and Portuguese.
• Strong Excel skills, including pivot tables, lookups, data validation, charts, and reconciliations.

Responsibilities

• Monitor delinquency, payment performance, maturities, covenants, collateral, legal status, and other signs of credit deterioration.
• Implement and track approved workouts, repayment plans, settlements, forbearance, modifications, foreclosures, liquidations, and recoveries.
• Coordinate legal and foreclosure milestones, sale dates, notices, referrals, expenses, post-sale actions, and OREO activity.
• Communicate with borrowers, guarantors, counsel, servicers, vendors, and internal teams; escalate decisions and exceptions appropriately.
• Prepare and reconcile dashboards and reports covering portfolio balances, activity, contacts, promises to pay, follow-up completion, delinquency migration, cures, recoveries, nonaccruals, charge-offs, pipeline timing, and aging.
• Investigate data-quality exceptions and provide concise factual commentary on matters requiring management follow-up.
• Maintain confidentiality, fair-treatment standards, regulatory compliance, and complete account documentation; support other reporting and departmental needs as assigned.

Skills

Portuguese fluency

English fluency

Analytical skills

Communication skills

Education

Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field

Tools

Excel

Job description

ITTConnect is seeking a Collections Specialist fluent in Portuguese for a direct-hire full-time position with a major financial institution, located in Miami, fully onsite. You will administer delinquent and higher-risk credits, monitor portfolio performance, prepare reports, and coordinate foreclosure and recovery actions in compliance with BSA/AML and federal/state laws.

Your role requires strong Excel skills, experience in banking collections, and bilingual fluency in English and Portuguese