MHS Administrative Assistant

ARMY HAWAII FAMILY HOUSING; Honolulu (HI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Generous time off

401(k) plan with company match

Medical, Dental, & Vision insurance

Tuition Reimbursement

Wellness program

Job summary

Island Palm Communities, part of WinnCompanies, seeks an Administrative Assistant - Leasing in Honolulu to support Leasing Consultants and the Leasing Manager with front-office duties and paperwork. This civilian role focuses on accuracy, responsiveness, and customer service in a fast-paced property management environment.

Responsibilities include processing applications, scheduling, responding to inquiries, maintaining records, and coordinating with applicants and internal teams.

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative experience preferred.
• Proficient with Microsoft Office and basic data entry.

Responsibilities

• Assist Leasing Consultants with front-office duties and paperwork.
• Process new applications, leases, and related documents.
• Schedule appointments and respond to inquiries from applicants and internal teams.

Skills

Administrative support

Customer service

MS Office

English proficiency

Education

High School Diploma

Tools

Outlook

Excel

PowerPoint

Job description

Description:

Administrative Assistant - Leasing

Teamwork, innovation, and mutual respect. At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team's passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities.

As part of WinnCompanies, we are a nationally recognized leader in property management and development. With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.

Our Benefits:

• Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
• 401(k) plan with a company match
• Various comprehensive Medical, Dental, & Vision plan options for you and your family
• Flexible Spending Account and Dependent Care Flexible Spending Account
• Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
• Tuition Reimbursement program and continuous training and development opportunities
• Wellness program (group challenges, seminars, gym membership reimbursement)
• Employee Assistance Program
• Employee Discount Programs
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

The Administrative Assistant - Leasing will be responsible for assisting Leasing Consultants with Administrative functions, providing administrative support to Leasing Manager and in charge or front office duties.

Primary Responsibilities:

• Assist Leasing Consultants in executing administrative functions, including in-processing of new clients, issuing of home assignment related paperwork, answering general questions about availability and leasing policies and procedures, daily move in confirmation, lease document preparation, signing of lease document as needed, and setting appointments for Leasing Consultants.
• Responsible for adding on-line applications to appropriate wait list in the North Region and distributing of applications to the South Region to include timely follow up via email communication or phone call to all applicants within 5 business days.
• Support Leasing functions including: guiding prospective residents through the website, highlighting pictures, floor plans, application and wait list status; sending new applications to prospective residents; reviewing applications and forwarding to the appropriate leasing consultant.
• Responsible for checking CallMax and LeaseHawk notifications and responding to them.
• Responsible for submitting accounting related reports monthly and banking activities daily.
• Maintain accurate and timely data entry of various marketing tracking spreadsheets.
• Provide general office duties; answer phones, return messages, greet clients, keep waiting area clean, and assign clients to available Leasing Consultants timely.

Job Requirements:

• High School Diploma or GED required
• Minimum 1 - 3 years experience working in an administrative role required
• Experience with computer systems required which, include web based applications and some Microsoft Office applications which includes Outlook, Word, Excel, PowerPoint or Access.
• Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers
• Comprehend and communicate complex verbal information in English to organization staff, clients, visitors and external customers.
• Interact respectfully with other clients, visitors, organization staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
• Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy

Note: This job is a civilian position and does not require military service (including commission and enlistment)