MHS Administrative Assistant

Island Palm Communities; Honolulu (HI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

401(k) plan with company match

Medical, Dental, & Vision options

Flexible Spending Account

Life insurance

Tuition Reimbursement

Wellness program

Employee Assistance Program

Employee Discount Programs

Relief Program

Job summary

Island Palm Communities is seeking an MHS Administrative Assistant - Leasing to support Leasing Consultants with day-to-day administrative tasks and front-office duties in Honolulu, HI. You will process applications, manage wait lists, and coordinate communications with applicants and staff.

The role requires a high school diploma or GED and 1–3 years of administrative experience, with strong MS Office and English communication skills. A professional, service-oriented approach is essential.

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative experience required.
• Experience with computer systems including web-based apps and MS Office.
• Ability to summarize and communicate moderately complex information in writing.
• Ability to communicate complex verbal information in English to staff and clients.
• Interact respectfully with clients, staff and external contacts.
• Provide a high level of customer service to internal and external customers.

Responsibilities

• Assist Leasing Consultants with administrative functions and front-office duties.
• Add online applications to wait lists and distribute between regions; follow up within 5 business days.
• Support leasing: guide residents online, showcase pictures/floor plans, and forward applications to leasing staff.
• Check CallMax and LeaseHawk notifications and respond promptly.
• Submit monthly accounting reports and daily banking activities.
• Maintain accurate data entry for marketing tracking spreadsheets.
• Answer phones, greet clients, and keep waiting area tidy; assign clients to Leasing Consultants promptly.

Skills

Administrative experience

Microsoft Office

Communication skills

Customer service

English proficiency

Data entry

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Web-based applications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MHS Administrative Assistant

Full-time Regular Sleasing, Honolulu, HI, US

4 days ago Requisition ID: 2607

Why Island Palm Communities?

Teamwork, innovation, and mutual respect. At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team’s passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities.

As part of WinnCompanies, we are a nationally recognized leader in property management and development. With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.

• Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)
• 401(k) plan with a company match
• Various comprehensive Medical, Dental, & Vision plan options for you and your family
• Flexible Spending Account and Dependent Care Flexible Spending Account
• Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance
• Tuition Reimbursement program and continuous training and development opportunities
• Wellness program (group challenges, seminars, gym membership reimbursement)
• Employee Assistance Program
• Employee Discount Programs
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

The Administrative Assistant - Leasing will be responsible for assisting Leasing Consultants with Administrative functions, providing administrative support to Leasing Manager and in charge or front office duties.

Primary Responsibilities:

• Assist Leasing Consultants in executing administrative functions, including in-processing of new clients, issuing of home assignment related paperwork, answering general questions about availability and leasing policies and procedures, daily move in confirmation, lease document preparation, signing of lease document as needed, and setting appointments for Leasing Consultants.
• Responsible for adding on-line applications to appropriate wait list in the North Region and distributing of applications to the South Region to include timely follow up via email communication or phone call to all applicants within 5 business days.
• Support Leasing functionsincluding: guidingprospective residents through the website, highlighting pictures, floor plans, application and wait list status; sending
  new applications to prospective residents; reviewing applications and forwarding to the appropriate leasing consultant.
• Responsible for checking CallMax and LeaseHawk notifications and responding to them.
• Responsible for submitting accounting related reports monthly and banking activities daily.
• Maintain accurate and timely data entry of various marketing tracking spreadsheets.
• Provide general office duties; answer phones, return messages, greet clients, keep waiting areaclean, andassign clients to available Leasing Consultants timely.

Job Requirements:

• High School Diploma or GED required
• Minimum 1 - 3 years experience working in an administrative role required
• Experience with computer systems required which, include web based applications and some Microsoft Office applications which includes Outlook, Word, Excel, PowerPoint or Access.
• Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers
• Comprehend and communicate complex verbal information in English to organization staff, clients, visitors and external customers.
• Interact respectfully with other clients, visitors, organization staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
• Provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
• Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy

Note: This job is a civilian position and does not require military service (including commission and enlistment)