MHCU Supervisor

City of New York; New York (NY); On-site; USD 70,000 - 98,000; Full time

Job summary

The City of New York is seeking a Supervisory Social Services professional to lead the Mental Health Coordination Unit within ACS. Reporting to the MHCU Director, you will oversee a small team, manage daily operations, and ensure timely, accurate case records and data reporting.

The role requires a baccalaureate degree and at least two years of full-time social casework experience, including one year in supervision.

Qualifications

• Bachelor's degree in social work or related field.
• At least two years of full-time social casework experience, including one year in supervision.

Responsibilities

• Supervise a team of four to nine staff, Reservists, and student interns.
• Manage daily unit operations and workload assignments.
• Ensure accuracy and timeliness of records, reports, and databases.
• Prepare periodic and ad-hoc reports for senior administrators and funders.
• Develop new forms, protocols, and data reports with IT coordination.
• Coordinate cross-system communications with hospitals, child welfare, and state agencies.

Skills

Supervisory experience

Education

Bachelor's degree

Job description

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY RANGE OF $69,880.00- $97,728.00.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Administration for Children’s Services (ACS) Office of Child and Family Health (OCFH) delivers direct medical care to children entering foster care, clinical support and guidance to child welfare staff, and ensures that the physical and mental health care provided to children and youth in ACS custody is comprehensive and appropriate. Within OCFH, the Mental Health Coordination Unit (MHCU) is responsible for tracking acute inpatient psychiatric hospitalizations of children (under 18) in ACS custody and coordinating related case planning activity. The team also provides assistance, guidance, advocacy, and support to case planners and provider agency staff. In addition, MHCU is responsive to the needs of partners in the mental health system, hospitals, and other stakeholders. MHCU works closely with other divisions and offices within ACS including Family Permanency Services, Child Protection, Youth and Family Justice, Family Court Legal Services, and Office of the General Counsel.

Reporting to the MHCU Director, the Mental Health Supervisor will:

• Supervise a team of four to nine staff, Reservists, and student interns. Manage daily operations of the unit including oversight of emails in shared mailbox, assignment of workload, and monitoring requests. Schedule team visits and meetings.
• Perform administrative duties including approving Citytime timesheets and leave requests, managing unit coverage, completing tasks and standards and performance evaluations, and renewing consultant contracts.
• Ensure that MHCU staff is helpful and responsive to individual and hotline requests, that database entries, reports, logs, and lists are accurate and timely, and that all case records are current, complete, and stored securely.
• Prepare and submit periodic and ad-hoc reports to senior administrators and funders. Plan and conduct presentations as needed.
• Assist with creating new forms, protocols, and business processes. Design and execute methodology for additional data reports utilizing MHCU database. Interpret and evaluate data and perform quality assurance checks. Recommend enhancements and new needs for database; lead identified projects with ACS Office of Information Technology.
• Respond to foster care agencies regarding questions about data reports and training needs; co-facilitate training sessions on policy, case practice, mental health resources, and data collection.
• Provide case-specific consultation, assistance, and advocacy, clarify policies, and prioritize urgent case conferences to help resolve cross-systems issues with staff from hospitals, child welfare, state/city agencies, and the mental health system.
• Represent and cover for the Director as needed on communication with key ACS divisions, liaisons at 24 foster care agencies, all acute psychiatric hospitals with child and adolescent inpatient units, and the New York State Office of Mental Health.
• Participate in monthly virtual meetings with foster care agencies and virtual meetings with hospitals and OMH every two months. Facilitate these meetings when the Director is unavailable to do so.
• Complete other duties as assigned.

ADDITIONAL INFORMATION

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or [phone].

SUPERVISOR II (SOCIAL SERVICES - 52312)

Qualifications

A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.