Mgr-Quality

Reid Physician Associates, Inc.; Richmond (IN); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Manager to oversee quality review and improvement processes. This role is crucial for enhancing patient safety and ensuring compliance with healthcare standards. The ideal candidate will possess a Bachelor's degree in a health-related field and demonstrate leadership in quality management. You will collaborate with various teams to implement quality measures and contribute to a culture of excellence. Join a team that values integrity, empathy, and accountability, and make a meaningful impact in the healthcare community.

Benefits

Daycare

Doordash

SmartDollar

Daily Pay

therapy dogs

massages

Forbes rated Best Places to Work 2022

Qualifications

• Bachelor’s Degree in health-related field or equivalent with LEAN training.
• Experience as a leader in quality is preferred.

Responsibilities

• Manage quality review and improvement processes for the hospital.
• Assist Quality Director with daily operations and quality measures.

Skills

LEAN training

human factors engineering

process engineering knowledge

quality management/control

health information management

risk management

patient safety

Lean/Six Sigma tools

Education

Bachelor’s Degree in health related field

Bachelor’s Degree in other field with LEAN training

Job description

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Find your WHY at Reid Health

Under the direction of the Director of Quality, the Manager is responsible for the overall management of quality review, improvement processes & patient safety program for the Hospital, Medical Staff, and RPA.

Let's Shine. Together.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

Overview Of Responsibilities

• Assists Quality Director with daily operations of the department.
• Serves on hospital committees as invited and as assigned by the Director of Quality.
• Timely and accurate data collection and submission of required quality measures to CMS, ACO, ACC, STS & other registries which the hospital & RHPA has chosen to participate in compliance with hospital quality programs.
• Continues education and remains familiar and knowledgeable of the various CMS rules and regulations regarding quality programs.
• Assists the Quality Director with performance excellence projects, as defined in organizational strategic framework.
• Oversight and coordination of annual clinical contract review & QAPI.
• Familiar with requirements for the IQR (Inpatient Quality Reporting), OQR (Outpatient Quality Reporting), IPFQR (Inpatient Psychiatric Facility Quality Reporting and Promoting Interoperability programs of CMS.
• Leads quality department continuous DNV survey readiness.
• Leads and coordinates completion of the Leapfrog Hospital Safety Survey, Anthem QHIP survey, AHRQ’s Culture of Safety Survey and other system-wide quality surveys the organization chooses to participate in.
• Manages quality review for physicians & Providers belonging to RH & RHPA in accordance with the FPPE & OPPE Policy.
• Reviews MIDAS Patient Satisfaction Issues for quality of care concerns and participates in the hospital grievance process. Provides follow up with customers as needed.
• Serves as a quality representative on various committees or Medical Staff meetings as assigned by the Quality Director and prepares standard reports for the committee.
• Responsible for maintenance of employee schedules and timecards for direct reports. Ensures timecards are completed timely on payroll Monday.
• Sets and communicates clear performance expectations of team members and monitors by direct observation.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education/Experience

Minimum of Bachelor’s Degree in health related field or Bachelor’s Degree in other field with LEAN training, human factors engineering, crew resource management, process engineering knowledge, quality management/control, health information management, risk management, patient safety or lean/six sigma training. Ability to interact, educate and positively influence all levels throughout the Healthcare system applying Lean/Six Sigma tools in order to systemize complex processes to enhance patient safety & quality.

Experience As Leader In The Quality Is Preferred.

Licensure and Certification

RN, LPN, RHIA, RHIT, CPHQ, CPHRM or other healthcare related credential helpful.

Work Environment

Office, rounding in the hospital & outpatient facilities.

Physical Demands

• Standing, sitting, walking, travelling, lifting as required by job.

Travel

Yes, travel between Reid and RHPA practices as needed.

Overtime

Yes (as needed for project completion).

Holidays

No.

Weekends

Yes in emergency situations.

Different Shifts

No.

On-Call

No.

Schedule Details

Salaried. Day Shift. Monday - Friday.

What We Offer

Unexpected Perks - Daycare, Doordash, SmartDollar, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022.

Stay Connected

Not quite what you are looking for? Submit your information here for general consideration. One of our employment specialists will be in touch with next steps.

Other Information

EEO Statement: Reid Health is an Equal Opportunity Employer.

No Search Firms: Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health.

Application FAQs

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Quality Assurance
• Industries
• Hospitals and Health Care

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