Mgr I, Quality

Avature; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading global packaging company seeks a Quality Manager to ensure compliance with quality standards. Responsibilities include conducting audits, resolving quality complaints, and leading quality improvement initiatives. The ideal candidate will have a strong background in manufacturing and quality leadership, with opportunities for professional development and a comprehensive benefits package.

Benefits

Comprehensive training and development opportunities

Medical, dental, and vision insurance

401k with match

Tuition reimbursement

Employee discounts

Referral bonuses

Qualifications

• 3 years of manufacturing experience in a quality leadership role.
• Experience in production supervisory role is required.
• Professional training in Six Sigma or ISO preferred.

Responsibilities

• Ensure quality standards are met through audits and procedures.
• Lead quality improvement initiatives and oversee corrective actions.
• Collaborate with production managers for quality improvement.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal skills

Education

High School diploma or G.E.D.

Bachelor’s degree preferred

Tools

SPC

SQC

Proprietary software

Enterprise complaint management systems

Job description

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to advance fiber-based packaging.

The Opportunity:

The Quality Manager ensures that quality standards are met and maintained by understanding, implementing, and enforcing Customer, Regulatory, and Smurfit Westrock processes, policies, and procedures. The role also involves internal and external quality complaint resolution, conducting audits, and ensuring smooth operations within the production facility.

How you will impact Smurfit Westrock:

1. Review, approve, and implement facility and corporate standard operating procedures.
2. Coordinate and conduct internal, customer, supplier, subcontractor, and regulatory audits.
3. Monitor compliance with policies, procedures, regulatory, and customer requirements.
4. Investigate risks, failures, complaints, and oversee corrective/preventive actions.
5. Collaborate with production managers to improve product quality and reliability while minimizing costs.
6. Track and analyze quality issues and customer complaints, leading improvement initiatives.
7. Approve site-specific or one-time occurrences such as protocols, deviations, waivers, or releases.
8. Utilize enterprise technology to analyze complaints, track corrective actions, and resolve product rejection issues.
9. Implement facility improvement initiatives based on performance data.
10. Lead quality technicians and SQF readiness resources, ensuring efficient processes and prioritized work.
11. Provide tools and training for quality management and improvements.

What you need to succeed:

1. High School diploma or G.E.D., bachelor’s degree preferred.
2. At least 3 years of manufacturing experience in a quality leadership role.
3. 3 years of experience in a production supervisory role.
4. Proficiency in analytical and statistical quality tools such as SPC and SQC.
5. Strong communication and interpersonal skills to motivate and engage teams.
6. Proven problem-solving skills.
7. Thorough knowledge of quality standards and methodologies.
8. Ability to learn proprietary software and enterprise complaint management systems.
9. Professional training and certifications (e.g., Six Sigma, ISO) are preferred.

What we offer:

1. A corporate culture founded on integrity, respect, accountability, and excellence.
2. Comprehensive training and development opportunities.
3. An attractive salary based on skills and potential.
4. Benefits package including medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, referral bonuses, and more.
5. A career in a global packaging company committed to sustainability, safety, and inclusion.

Candidates must undergo a drug screening after receiving a conditional offer but before employment begins.

Smurfit Westrock is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.