Mgr, Performance Improvement

1103 Team Member Services; United States; On-site; USD 85,000 - 157,000; Full time

Benefits offered by this job

Medical Insurance

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave

Job summary

AdventHealth is seeking a results-driven leader to design and optimize staffing structures, recruit and mentor teams, and run ROI analyses for strategic projects. You will coordinate across departments, ensuring quality and timely delivery of initiatives aligned with organizational goals.

Required: Bachelor’s degree with 1+ year of management experience; Six Sigma Black Belt; strong data analysis and communication skills.

Qualifications

• Bachelor's degree required; Master’s preferred.
• Six Sigma Black Belt Certification required.
• MS Office proficiency and data analysis skills are expected.

Responsibilities

• Designs, establishes, and maintains org structure to meet goals.
• Recruits, trains, and evaluates staff for optimal performance.
• Performs cost and ROI analyses for staff projects.
• Leads cross-disciplinary collaboration and project oversight.

Skills

Analytical skills

Matrix management

Communication skills

MS Office

Problem solving

Education

Bachelor's degree

Master's degree

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 900 WINDERLEY PL City: MAITLAND State: Florida Postal Code: 32751

Job Description:

Performs other duties as assigned. Travels to and from primary office location to other facilities for meetings, project work, and teaching/training. Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives. Recruits, trains, and evaluates staff to ensure optimal performance and development. Develops and performs periodic cost and productivity analyses of staff projects, including calculation of net benefit and ROI. Maintains positive relations and acts as a liaison to ensure collaboration across multiple disciplines. Exercises independent decision-making processes to identify, plan, and execute goals. Engages Executive Sponsors in chartering new projects to align with organizational objectives. Evaluates potential and actual benefits for projects within the portfolio to ensure value and impact. Determines assignment of project managers to specific projects based on skills and project needs. Ensures project management standards are met by involved staff to maintain quality and consistency. Teaches formal training classes and provides mentorship to all employees as a subject matter expert in Performance Improvement Principles (PDSA, Lean, Six Sigma, Agile, etc.).

Knowledge, Skills, and Abilities:

• Excellent analytical and problem-solving skills
• Ability to work in a matrix-management environment to achieve organizational goals
• Thorough knowledge of information systems and their application to healthcare and ability to creatively use existing resources for problem resolution
• Knowledge of current issues in the healthcare environment, particularly regarding quality measurement, outcomes studies, healthcare finance, and patient safety
• Knowledge and application of statistical analyses, including financial variance analysis and statistical significance [Preferred]
• Strong interpersonal skills for interfacing with all levels of staff and leadership as well as external stakeholders of the organization
• Strong organizational skills with the ability to focus detailed, concentrated effort on multiple projects and re-establish priorities as necessary
• Ability to effectively respond to time-sensitive issues and meet deadlines
• Initiative and ability to work independently (self-direction), while fostering collaboration and teamwork for maximal efficiency and effectiveness
• Attention to detail that ensures follow-through on all initiatives implemented and all projects undertaken
• Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution
• Proficient with desktop applications, including Microsoft Applications (Word, PowerPoint, Excel, Project, Teams, Visio) and management applications as applicable

Education:

• Bachelors [Required]
• Master's [Preferred]

Field of Study: Bachelor of Nursing or Healthcare related field; Master of Nursing or Healthcare related field.

Work Experience:

• 1+ management experience [Required]
• 3+ experience in managing projects [Required]

Licenses and Certifications:

• Six Sigma Black Belt Certification (CSSBB) [Required]
• Microsoft Certified Solutions Associate (MCSA) [Preferred]

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range: $84,531.20 - $157,248.00

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ.

As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.