Director of Operations

1103 Team Member Services; Port Charlotte (FL); On-site; USD 97,000 - 181,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

4 weeks parental leave

Career Development

Whole Person Well-being

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Port Charlotte, FL, is seeking an experienced operations leader to drive day-to-day management, staff engagement, and patient satisfaction. You will partner with center managers to maintain safety, quality, and operational standards while aligning budgets with organizational goals.

The role emphasizes strategic planning, regulatory compliance, and collaboration across facilities, with focus on improving patient care and staff development within a faith-based health system.

Qualifications

• Bachelor's degree in Business or Health Administration required.
• 1+ years of progressive management or director-level leadership experience.
• Driver's License required; RN, MR imaging tech, CMOM preferred.

Responsibilities

• Promotes team building, employee engagement and patient satisfaction.
• Provides leadership and oversight for day-to-day operations through center managers.
• Develops annual operating and capital budgets and aligns budgets with fiscal goals.
• Participates in process and performance improvement and decision-making committees.
• Ensures regulatory compliance and collaboration with operations and facilities teams.

Skills

Microsoft Office Suite

Healthcare administration

Communication skills

Interpersonal skills

Strategic planning

Budgeting

Education

Bachelor's in Business or Health Administration

Master's degree preferred

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits and perks

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

2500 HARBOR BLVD City: PORT CHARLOTTE State: Florida Postal Code: 33952

Job Description

Actively promotes team building, employee engagement, patient satisfaction, and a culture of safety for employees and patients, developing and maintaining a highly engaged workforce. Facilitates and maintains relationships with corporate clients and their employees. Provides leadership and oversight for day-to-day operations through center managers to foster mission and culture, maintain operational standards, and achieve performance benchmarks. Demonstrates competency in expected leadership standards, including communication, organization, production, team building, innovation, staff development, and role modeling. Supports clinical performance improvement activities and contributes to the overall improvement of the organization. Collaborates with operations and facilities team leaders to ensure alignment with strategic plans. Assists in the development of annual operating and capital budgets to meet program needs and aligns center budgets with the organization’s fiscal goals. Participates in process and performance improvement and assists in developing action plans to improve patient care and essential processes, including staffing effectiveness. Actively participates in decision-making committees at all levels, resulting in performance improvements. Embraces and seeks continual learning and improvement for self and employees. Serves as a community resource for center-related information. Responds to the needs of patients and clients and takes necessary action to ensure efficient, quality, and compassionate patient care.

Knowledge, Skills, and Abilities

Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook) with the competence to utilize these tools effectively in a professional setting. Comprehensive understanding of healthcare services, practices, medical terminology, medical billing, and coding, ensuring a solid foundation in healthcare administration and operations. Excellent communication skills, both verbal and written, with the ability to articulate complex information in understandable terms to diverse audiences including staff, leadership, physicians, patients, vendors, and community members. Strong interpersonal skills, demonstrating the ability to build and maintain effective relationships across all levels of the organization and with external stakeholders, fostering a collaborative and respectful work environment. Demonstrated ability to develop strategic plans, make professional decisions, and propose recommendations that align with organizational goals and culture, including the ability to manage change effectively. Ability to diagnose issues, develop cohesive solutions, and influence and guide all levels of management, demonstrating leadership presence and a visionary approach to achieving organizational objectives. Strong organizational and prioritization skills, with the capability to handle multiple priorities and projects simultaneously in a fast-paced environment, ensuring effective time management and attention to detail. Excellent financial analysis and problem-solving skills, with the ability to perform detailed organizational tasks, analyze complex issues, and implement successful resolution tactics. Knowledge of regulatory standards, rules, and guidelines relevant to healthcare, with the ability to ensure compliance and implement appropriate standards within the organization. Demonstrated ability to work in a matrix-management environment, managing vendor relationships, and effectively analyzing and reporting on financial and market data to support organizational goals. Ability to effectively manage, lead, and develop high-performing teams, setting high standards of performance and holding individuals accountable for achieving deliverables. Demonstrated resilience and adaptability in an environment of rapid change, with a results-oriented approach and a strong focus on achieving organizational objectives while maintaining strong interpersonal relationships.

Education

Bachelor's in Business or Health Administration [Required] Master's [Preferred]

Work Experience

1+ years of progressive management and/or prior director level leadership experience over clinical throughput driven departments [Required]

Licenses and Certifications

Driver's License (DL) [Required] Registered Nurse (RN) [Preferred] Registered Technologist - Magnetic Resonance Imaging (R.T.(MR)ARRT)) [Preferred] Certified Medical Office Manager (CMOM) [Preferred]

Physical Requirements

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$97,219.20 - $180,835.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Mission

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.