Mgr - eBoutique, SalonCentric

L'Oréal; Clearwater (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

L'Oréal is seeking a Manager – eCommerce to drive digital performance and on-site experience at SalonCentric’s Clearwater HQ. You will own merchandising strategy across key categories, optimize the digital funnel with data analytics, and coordinate with Marketing, Analytics, Supply Chain, and Digital Operations to grow revenue and margin.

You will lead an Assistant Manager, shape PDPs and promotions, and work with SEO to improve search relevance and conversion.

Qualifications

• Bachelor’s degree in a relevant field with 3+ years in eCommerce leadership.
• Experience integrating merchandising with marketing and analytics.
• Strong data literacy and digital merchandising instincts.

Responsibilities

• Act as the commercial co-owner for assigned categories, tracking daily/weekly digital sales, CVR, AOV, and gross margin targets against plans.
• Directly manage and mentor the Assistant Manager(s); foster autonomy and career development.
• Partner with brand teams on digital asset acquisition and optimize PDPs, banners, and collections for conversion and trust.
• Responsible for assets, merchandising strategy and execution for Brand promotions, New Arrivals and digital priorities.
• Collaborate with SEO and internal search teams to optimize high-value terms and landing pages to convert intent into sales.
• Work with Omni-channel partners to evaluate site performance and provide data-driven recommendations.
• Coordinate with Supply Chain and Operations to monitor stock and mitigate out-of-stock visibility.

Skills

Digital Shelf Management

Online Channel Strategy Design

End-to-end E-commerce Ecosystem

Brand Equity Communication

Stakeholder Management

Education

Bachelor’s Degree in Business, eCommerce, Marketing, Finance, or a related field

Tools

SalesForce Commerce Cloud

Google Analytics

Power BI

Job description

POSITION

Manager – eCommerce

DEPARTMENT

eCommerce

REPORTS TO

Director of eCommerce

LOCATION

Clearwater, Florida (SalonCentric National Operations Center)

SUMMARY

The Manager, eCommerce Merchandising, is responsible for driving the digital commercial performance, merchandising strategy, and on-site customer experience across key categories on SalonCentric.com and the SalonCentric App.

This role serves as the commercial digital business owner for assigned Professional Products Division (PPD) and Partner brands. Beyond managing day-to-day site execution, this leader will actively optimize the digital sales funnel—leveraging data analytics, category sales targets, dynamic merchandising, and inventory visibility to deliver sustainable revenue and margin growth.

This individual will lead, develop, and empower an Assistant Manager(s). Cross functional collaboration is critical across Merchandising Brand Development, Marketing, Performance Analytics, Supply Chain, and Digital Operations to elevate SalonCentric’s omni-channel customer experience.

POSITION RESPONSIBILITIES

• Act as the commercial co-owner for assigned categories, tracking daily/weekly digital sales, conversion rate (CVR), average order value (AOV), and gross margin targets against company sales plans.
• Directly manage and mentor the Assistant Manager(s); foster operational autonomy, align goals with strategic frame and nurture career development.
• Partner with brand teams on digital asset acquisition, ensuring all PDPs, banners, and curated collections are optimized for commercial conversion and digital trust.
• Responsible for acquiring assets, merchandising strategy and facilitation of execution for all Brand promotions, New Arrivals and SalonCentric digital priorities.
• Partner with SEO and internal search teams to continually optimize high-value search terms, zero-search queries, and landing page relevance to convert intent into sales.
• Work with Omni-channel partners to evaluate site performance metrics and provide data driven recommendations for changes needed.
• Partner closely with Supply Chain and Operations to monitor stock availability, mitigating out-of-stock visibility and optimizing back-in-stock commercial opportunities.

POSITION REQUIREMENTS

• Ideal candidate mindset: Agile, passionate, confident who thrives in a fast-paced retail ecosystem and can balance commercial and marketing priorities.
• Ideal candidate behaviors: Detail oriented, effective time management, clear communication & presentation skills, delegation, data literacy and customer first decision maker.
• Ideal Candidate Skills: Digital Shelf Management, Online Channel Strategy Design, End-to-end E-commerce Ecosystem, Brand Equity Communication, and Stakeholder Management
• Education: Bachelor’s Degree in Business, eCommerce, Marketing, Finance, or a related field preferred.
• Proficiency in SalesForce Commerce Cloud, Google Analytics and Power BI, is a plus.
• Leadership Experience: Prior experience managing direct reports or a demonstrated track record of leading and mentoring junior associates.

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

Authorization to work in the United States

Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship is offered for this role.

Office presence requirement

Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.