MGH Patient Care Assistant | OB-GYN/Oncology/General Surgery

Partner's Healthcare; Boston (MA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental and Vision insurance

Tuition Reimbursement

Shift differential

Job summary

Mass General Brigham is seeking a Patient Care Assistant I (PCA) for Phillips House 22 on a 36-hour weekly schedule. The unit focuses on Gynecology Oncology and General Surgery, with day and night shifts and weekend/holiday coverage.

A CPA/medical support background is welcome and training is provided. The role emphasizes assisting with daily living activities, vital signs, and documentation in the Electronic Health Record, in a fast-paced hospital setting.

Qualifications

• Education: High School Diploma or equivalent preferred.
• BLS, CMA or Nursing Assistant certifications required.
• Experience: 0-1 year in patient care preferred.
• Strong patient/customer service skills and ability to lift up to 35 pounds.

Responsibilities

• Assist patients with activities of daily living and basic care.
• Take vitals, temperatures, and document in EHR.
• Assist with feeding, mobility and patient safety.
• Prepare rooms, equipment and assist with admissions/discharges.
• Communicate with nursing staff to coordinate care.

Skills

Patient care

Customer service

EMR software

Communication

Education

High School Diploma

BLS Certification

CNA/Nurse Assistant Certification

Tools

EMR/EHR systems

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

$750 Sign on bonus for applicable new hires, current MGB employees not applicable.

Schedule

• Days (7am-7pm) and Nights (7pm-7am)
• Mandatory weekend shifts every month
• Holiday rotating schedule

Phillips 22 is seeking a Patient Care Assistant I (PCA), with Day and Night availability, and to provide rotating weekend and holiday coverage. Phillips House 22 is an 19-bed adult unit specializing in Gynecology Oncology and General Surgery. The Department of Obstetrics & Gynecology at Mass General consistently ranks among the best women's health care providers in the country, offering innovative treatments from leading experts in obstetrics, gynecology, infertility, cancer, and urogynecology. Ideal applicants seeking full‑time 36‑40 hours employment will be strongly considered for an interview. Gap year medical students with clinical experience, are welcomed to apply to this permanent position. Not seeking per diem or part‑time appointments at this time.

What do we have to Offer

• Weekly pay
• Medical, Dental and Vision insurance
• Tuition Reimbursement
• Shift differential for evening, nights, and weekends
• Generous paid time off
• Subsidized MBTA pass (50% discount)
• Resources for childcare and emergency backup care
• Hospital paid retirement plan and tax-sheltered annuity plan
• Employee "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Membership to MGB Fitness Center

Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively.
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

• Education: High School Diploma or Equivalent preferred
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials: Basic Life Support [BLS] Certified Medical Assistant [National Certification] Nursing Assistant/Patient Care Technician [National Certification]
• Experience: Experience working in patient care/elder care 0-1 year preferred
• Knowledge, Skills and Abilities: Ability to understand and follow written and oral instructions.
• Knowledge, Skills and Abilities: Knowledge of medical terminology.
• Knowledge, Skills and Abilities: Strong patient/customer service skills.
• Knowledge, Skills and Abilities: Ability to lift up to 35 pounds.
• Knowledge, Skills and Abilities: Proficient in computer skills to work efficiently with electronic medical records.

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 267 Charles Street
• Scheduled Weekly Hours: 36
• Employee Type: Regular
• Work Shift: Rotating (United States of America)
• Pay Range: $20.58 - $26.58/Hourly
• Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.