MFT & Automation Systems Administrator

Systems & Methods, Inc. (SMI); San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Systems & Methods, Inc. (SMI) seeks a System Administrator to support and automate the company’s MFT environment, ensuring secure data movement between SMI, clients, and partners. You will design file transfer jobs, build automation, and troubleshoot issues to meet contractual security requirements.

The role requires a 3+ year IT support or sysadmin background, proficiency in Python/PowerShell, SFTP/REST APIs, and ITIL practices. Strong teamwork and documentation skills are essential for success.

Qualifications

• Associate degree in IT/CS or related field is required.
• Minimum of three years of IT support or systems administration experience preferred.
• CFTP certification required or to be obtained within 90 days of employment.
• Experience working in ITIL-based service desk environments preferred.

Responsibilities

• Administer and support the enterprise MFT platform and related components.
• Design, develop, test, deploy, and maintain file transfer workflows using internal systems, clients, and vendors.
• Develop and maintain automation scripts (Python and PowerShell).
• Monitor transfers, troubleshoot failures, and ensure timely delivery per SLA.
• Onboard clients and partners, including connectivity testing and credential exchanges.
• Follow ITIL incident, problem, and change management processes.
• Provide Tier II/III escalation support for complex issues.
• Support scanning equipment and check printing operations.
• Assist project implementations and system deployments.
• Collaborate with IT management and cross-functional teams on contractual obligations.

Skills

MFT platforms

SFTP/FTPS/HTTPS

Python

PowerShell

Windows 11

ITIL

Documentation

Teamwork

Education

Associate degree in IT/CS

CFTP certification

Tools

ITSM tools

SFTP/SSH key management tools

Microsoft Office

Job description

Systems & Methods, Inc. (SMI) seeks a System Administrator to support and automate the company’s MFT environment, ensuring secure data movement between SMI, clients, and partners. You will design file transfer jobs, build automation, and troubleshoot issues to meet contractual security requirements.

The role requires a 3+ year IT support or sysadmin background, proficiency in Python/PowerShell, SFTP/REST APIs, and ITIL practices. Strong teamwork and documentation skills are essential for success.