MFT Automation & Systems Administrator

SMI Management, LLC; United States; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Drug-Free Workplace

Equal Opportunity Employer

Job summary

SMI is a trusted technology producer serving the human services sector in the United States. The System Administrator role focuses on managing the MFT environment, building robust automation, and ensuring secure, timely data transfers with clients and partners.

The position emphasizes ITIL-aligned service management, incident handling, and collaboration with cross-functional teams to support multiple business lines.

Qualifications

• Associate degree or higher in Information Technology, Computer Science, or a related field.
• CFTP certification required or to be obtained within first 90 days.
• Minimum of three years in IT support or systems administration preferred.

Responsibilities

• Administer and support the enterprise MFT platform, including user accounts, partners, certificates, and schedules.
• Design, develop and maintain file transfer jobs and workflows using SFTP, REST APIs, and SQL connections.
• Develop automation scripts (Python and PowerShell) for data handling and reporting.
• Monitor transfers, troubleshoot failures, and ensure timely delivery per SLAs.

Skills

On-call availability

Effective communication

Travel flexibility

Team collaboration

Education

Assoc. degree or higher in IT/CS

CFTP certification (or within 90 days)

3+ years IT support/sys admin

Tools

Python

PowerShell

SFTP/REST APIs

ITSM platforms

Job description

SMI is a trusted technology producer serving the human services sector in the United States. The System Administrator role focuses on managing the MFT environment, building robust automation, and ensuring secure, timely data transfers with clients and partners.

The position emphasizes ITIL-aligned service management, incident handling, and collaboration with cross-functional teams to support multiple business lines.