Metrology Lab Lead: Quality & Continuous Improvement

shapecareers; Trenton (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

Shape is seeking a Metrology Lab Manager to lead the Metrology Lab operations, drive quality, continuous improvement, and customer satisfaction.

You will provide vision, manage CMM operators, train staff, ensure calibration of inspection equipment, and report KPI metrics while fostering a safe work environment.

The role requires 3–5 years in manufacturing quality, 1–3 years supervisory experience, and strong communication to translate measurement data to internal customers.

Qualifications

• High School Diploma or GED; 60 hours or college coursework preferred.
• 3-5 years prior quality experience in a manufacturing environment.
• 1-3 years supervisory experience in a manufacturing environment.
• Experience with Microsoft Applications (Word, Excel, Outlook).

Responsibilities

• Provide leadership, direction, and support to CMM Operators and Programmers.
• Train and develop Shape associates and internal customers on the interpretation and understanding of dimensional inspection and layout results.
• Assist with the calibration and certification of process inspection and test equipment to ensure accuracy and compliance with established requirements.
• Effectively communicate inspection data, measurement results, and reports to ensure Shape associates and internal customers understand and can appropriately interpret the results.
• Mentor and develop metrology associates in proper measurement practices, methods, equipment use, and applicable procedures.
• Promote adherence to established metrology procedures, quality standards, and laboratory practices.
• Support continuous improvement initiatives within the Metrology Laboratory to improve measurement accuracy, efficiency, and customer support.
• Coordinate third party test lab services as needed.
• Foster a safe work environment by implementing Shape's Health and Safety standards.
• Perform daily Top5 meetings and mentor team members on daily expectations.
• Promote Shape core values and systems.
• Facilitate general problem solving activities with the intent of determining corrective and preventive actions.
• Staff Management: Conduct timely and complete performance evaluations of direct associates; and ensure timely and complete performance evaluation of associates reporting under your indirect supervision.
• Assess subordinates skill sets, current and future development needs and take steps to mentor and develop them appropriately.
• Set direction of department and hold individuals accountable to performance standards and strategic objectives.
• Create and maintain system metrics and report KPI metrics around calibration, measurement plan, and maintenance.
• Audit current quality systems and processes for compliance.
• Support continuous improvement activities through SES and the improvement idea process.
• Coordinate communication / documentation between shifts.
• Identify and train a backup(s) to manage key tasks when absent.
• Additional functions not specifically outlined in this position description as directed by the leader.

Skills

Leadership

Training

Calibration

Quality Assurance

Data interpretation

Mentoring

Communication

Staff management

Problem solving

Continuous improvement

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shape is seeking a Metrology Lab Manager to lead the Metrology Lab operations, drive quality, continuous improvement, and customer satisfaction.

You will provide vision, manage CMM operators, train staff, ensure calibration of inspection equipment, and report KPI metrics while fostering a safe work environment.

The role requires 3–5 years in manufacturing quality, 1–3 years supervisory experience, and strong communication to translate measurement data to internal customers.