Metro College Intern - (SDAO) Digital Modernization Service Delivery and Operations

WMATA; Alexandria (VA); On-site; USD 21,000 - 30,000; Full time

Job summary

WMATA’s Digital Modernization Service Delivery and Operations offers a hands-on internship in Virtualization and Cloud Technologies for students to gain real-world IT experience and structured mentorship in a transit-focused environment.

The Virtualization and Cloud Intern role supports cloud workloads and virtual environments, with opportunities to rotate across departments to learn about transit IT, operations and engineering projects.

Responsibilities

• Duties will vary dependent on the assigned department. General duties may include activities in which the student intern:
• Compiles, reviews and analyzes data. Operates a personal computer to verify, input and correct data required for producing reports.
• Researches data for and assists in the preparation of management, operations, technical and administrative reports. Utilizes management memoranda, fiscal and operations reports and data to complete assignments.
• Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.
• Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.
• Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.
• Participates in and/or leads departmental meetings, working sessions, etc.

Job description

Marketing Statement:

WMATA's Digital Modernization Service Delivery and Operations will help you kickstart your tech career with a hands-on internship in Virtualization and Cloud Technologies. Are you eager to gain real-world experience in modern IT infrastructure? Join our team as a Virtualization and Cloud Intern, where you'll work alongside skilled engineers to support and optimize cloud workloads and virtual environments. This internship provides structured training, mentorship, and meaningful projects to help you build the skills needed to thrive in today’s cloud-driven world.

Job Description:

This is an introductory, preparatory and training opportunity for college and graduate students designed to provide hands-on and practical transit industry work experience. Areas include but are not limited to: Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning and General business functions. The assignments are on a temporary basis not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment. The student intern is supervised by an appropriate Executive or designee.

Principal Job Duties

• Duties will vary dependent on the assigned department. General duties may include activities in which the student intern:
• Compiles, reviews and analyzes data. Operates a personal computer to verify, input and correct data required for producing reports.
• Researches data for and assists in the preparation of management, operations, technical and administrative reports. Utilizes management memoranda, fiscal and operations reports and data to complete assignments.
• Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.
• Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.
• Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.
• Participates in and/or leads departmental meetings, working sessions, etc.

Other Duties

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.